Product Manager, Subscriptions

Accountabilities

• • Own the subscription experience: Lead the development of the customer-facing journey, including signup, account setup, subscription management, and ongoing account interactions.
  • Build engagement and retention mechanics: Design, launch, test, and continuously improve features and experiences that drive customer engagement, retention, and long-term subscription value.
  • Drive zero-to-one product development: Take the subscription initiative from initial build through external launch and into sustained growth and market adoption.
  • Partner closely with Engineering: Work collaboratively with engineering teams to make informed product decisions, define priorities, resolve trade-offs, and ensure high-quality execution.
  • Lead launch readiness: Establish and manage key development, testing, operational-readiness, and launch milestones to ensure a successful external rollout.
  • Optimize post-launch performance: Use product insights and customer behavior to improve conversion, retention, segmentation, and overall subscription performance.
  • Support growth and go-to-market strategy: Partner with relevant teams on acquisition channels, conversion strategies, retention initiatives, and opportunities to expand the subscription offering.
  • Collaborate cross-functionally: Work with Legal, Compliance, Risk, Customer Operations, Marketing, and other stakeholders to ensure new experiences are clear, compliant, customer-friendly, and operationally scalable.
  • Balance competing priorities: Make pragmatic product decisions that account for customer experience, business impact, regulatory considerations, and technical complexity.
  • Operate with ownership: Identify opportunities, proactively solve problems, and drive initiatives from concept through execution without requiring extensive oversight.

  Requirements

  • Product management experience: 3–7 years of product management experience, ideally with a strong focus on consumer-facing products.
  • Subscription expertise: Direct experience building or managing subscription products, including acquisition, engagement, retention, and lifecycle mechanics.
  • Fintech background: Experience working with financial or fintech products at meaningful scale and an understanding of the considerations involved in consumer financial services.
  • Startup experience: Demonstrated ability to independently ship products and make decisions in a startup or smaller-scale, high-growth environment.
  • Strong product judgment: Ability to balance customer needs, commercial objectives, regulatory requirements, operational considerations, and technical constraints.
  • Execution-oriented mindset: Proven ability to move quickly from strategy to execution, manage milestones, and deliver products in ambiguous or evolving environments.
  • Cross-functional collaboration: Comfortable partnering with Engineering, Marketing, Legal, Compliance, Risk, Customer Operations, and other stakeholders.
  • Ownership and initiative: Highly proactive, accountable, and comfortable identifying what needs to be done and driving it forward.
  • Communication skills: Able to clearly articulate product decisions, priorities, trade-offs, and recommendations to diverse stakeholders.
  • Builder mentality: Thrive in a high-velocity environment where teams are expected to execute with urgency, adaptability, and low ego.

  Benefits

  • Competitive compensation: $160,000–$180,000 base salary, plus stock options.
  • Health benefits: Health coverage available from Day 1.
  • Retirement savings: 401(k) plan with company match.
  • Remote work: US-based remote-friendly working environment.
  • Flexible time off: Flexible time off (FTO) to support work-life balance.
  • Growth opportunities: Opportunities for professional and career development within a high-growth organization.
  • Mission-driven culture: Work on products designed to make financial services more accessible and useful for millions of consumers.
  • Inclusive environment: A collaborative workplace that values diverse perspectives, experiences, and backgrounds.