Product Manager

Product Strategy & Vision

• Own and champion the product roadmap for your area, balancing short-term delivery with a longer-horizon view of where the product needs to go.
• Monitor market trends, competitor products, and emerging user behaviours to inform strategic positioning.
• Build and present business cases for new initiatives — connecting feature investment to revenue, retention, and growth outcomes.
• Collaborate with the Head of Product to define product vision, priorities, and goals across specific modules or initiatives.

Discovery & User Insight

• Drive structured discovery — conduct user interviews, surveys, and journey mapping exercises to generate deep insight, not just surface feedback.
• Synthesise qualitative and quantitative signals into clear problem statements and opportunity briefs.
• Stay closely connected to user needs, team workflows, and emerging product trends.

Prioritisation & Decision-Making

• Apply outcome-driven prioritisation frameworks (e.g. OKRs, RICE, opportunity scoring) to make and defend trade-off decisions.
• Maintain and refine the product backlog with clear, actionable, business-aligned user stories.
• Support sprint planning and delivery activities to ensure consistent execution against priorities.

Cross-Functional Collaboration & Influence

• Partner with Operations, Customer Success, Engineering, Marketing, and Design to understand workflows, surface challenges, and align on solutions.
• Build consensus and influence direction without relying solely on authority — bring stakeholders along through clear thinking and well-structured proposals.
• Present product strategy and progress to leadership in a way that is clear, data-informed, and actionable.
• Support Project Managers in aligning priorities, dependencies, and timelines.

Go-to-Market & Launch

• Collaborate with Marketing and Customer Success on launch strategy — shaping how new features and product changes land with users and customers.
• Define success metrics for launches and monitor post-release performance to guide iteration.

Execution & Delivery

• Work with engineers and designers to clarify requirements and ensure successful, high-quality implementation.
• Identify inefficiencies and opportunities for automation or product improvement across workflows.
• Translate cross-functional insights into structured requirements and user stories.
• Use analytics and feedback to measure product success and propose iterative enhancements.