Product Manager II

Accountabilities:

• • Serve as the subject matter expert for controlled substance products, datasets, reporting capabilities, customer workflows, and the relevant regulatory landscape.
  • Use SQL, Tableau, and other analytical tools to investigate complex data questions, identify customer needs, validate assumptions, and inform product decisions.
  • Own discovery, prioritization, definition, and delivery of reporting and data product initiatives from problem identification through customer adoption.
  • Help shape product strategy across reporting, analytics, data governance, metadata, and AI-enabled capabilities, balancing customer value, scalability, and business growth.
  • Partner with customer-facing teams to manage expectations, clarify scope, communicate tradeoffs, and distinguish defects, MVP gaps, enhancements, and requests that are not technically feasible or strategically aligned.
  • Collaborate with engineering, analytics, and other cross-functional teams to improve data governance, reduce customer friction, and develop scalable solutions.
  • Define AI-enabled analytics use cases, data requirements, governance considerations, and success metrics.
  • Translate customer feedback, market needs, business requirements, and analytical insights into clear product requirements, user stories, acceptance criteria, and measurable outcomes.
  • Support user acceptance testing and validate that delivered solutions meet customer and business expectations.
  • Evaluate competing regulatory, technical, customer, support, and revenue priorities to recommend roadmap tradeoffs and maintain delivery focus.
  • Maintain high-quality product documentation, including user guides, workflows, data definitions, and supporting materials.
  • Build strong relationships with customers and internal stakeholders while progressively establishing deep expertise in a complex and highly regulated domain.

  Requirements:

  • Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Business, Healthcare Administration, Public Health, or a related discipline, or equivalent professional experience.
  • 5+ years of experience in product management, product analytics, data analysis, or a related field, with increasing responsibility and ownership.
  • Advanced SQL proficiency, including the ability to independently query and analyze large, complex datasets.
  • Strong Tableau skills, including dashboard development, data visualization, and analytical storytelling.
  • Demonstrated ability to translate business needs and data insights into product recommendations, requirements, and technical solutions.
  • Experience working in highly regulated environments such as healthcare, government, insurance, or financial services.
  • Experience with healthcare, pharmacy, public health, claims, controlled substance, or comparable complex datasets is strongly valued.
  • Knowledge of data governance, metadata management, data quality programs, reporting standards, or enterprise analytics initiatives.
  • Familiarity with Agile product development practices and tools such as Jira and Confluence.
  • Experience supporting product discovery, roadmap planning, product delivery, or customer-facing product initiatives.
  • Familiarity with healthcare interoperability standards, healthcare regulations, or state government technology programs is beneficial.
  • Experience using Python or other analytical tools is a plus.
  • Strong analytical, problem-solving, judgment, and decision-making skills, with the ability to develop creative and practical solutions.
  • Excellent written and verbal communication skills, with the ability to explain complex technical and data concepts to both technical and non-technical audiences.
  • Demonstrated ability to rapidly master complex subject matter and establish credibility with customers and internal stakeholders.
  • Active and effective use of AI-supported tools such as ChatGPT, Claude, Copilot, or similar technologies to accelerate research, analysis, drafting, documentation, and product execution.
  • Ability to thrive in a fast-paced, high-growth, evolving environment while taking ownership and working independently.
  • Ability to collaborate effectively in a remote-first environment with strong virtual communication and minimal distractions.
  • Willingness and ability to travel periodically for work.

  Benefits:

  • Competitive compensation package.
  • Health, dental, vision, and other employee benefits.
  • Remote-first work environment with flexibility and autonomy.
  • Supportive, collaborative team environment.
  • Mentorship and opportunities to develop product and analytical expertise.
  • Opportunity to build rare, specialized knowledge in controlled substance data and reporting.
  • Exposure to complex healthcare, pharmacy, government, and regulatory ecosystems.
  • Opportunity to work with data, analytics, AI-supported tools, and innovative healthcare technology.
  • Meaningful work contributing to improved healthcare outcomes and more informed decision-making.