Product Manager
About the role
Hiring E-commerce Product Manager Ready for a Real Product Challenge
Bored with incremental improvements to PDPs, catalogs, and search but still in love with the potential impact of ecomm tech? Come talk to us.
We're looking for hungry PMs who have experience guiding site visitors through checkout and want to apply that skill to a next-level challenge.
Fresh Prints is the largest collegiate custom apparel company in the US, which means the "product" we sell is an infinite set of permutations across: Design + Garment + Print Method. To make things even harder, when a customer creates one of those permutations, we have to actually physically produce it, which means our ecomm tech must also apply all appropriate constraints.
We've built and released a design tool, website, management portal, and checkout experience in house to allow for that, but we have a ways to go to scale it well. You'll answer questions like:
- How do we offer our customers the optionality their creativity demands without overwhelming them with too many decisions?
- Which parts of the journey are too complicated?
- How do we make complex tradeoffs feel intuitive?
- How do we design flows that adapt as constraints change downstream?
- Where should we hard-block vs soft-guide vs warn?
Some solutions will demand changes to our customer-facing tech, others will require backend changes.