Product Manager, Engagement

About Hone

Hone is an online medical clinic at the forefront of transforming healthcare and enhancing longevity. We use cutting-edge scientific advancements to empower men and women to take control of their health and unlock their full potential. Our people are the heart of everything we do and drive our success. We approach every project through our brand values:

• Fight for the Customer
• Execute Ruthlessly
• Communicate Candidly, Clearly, and Kindly
• Collaborate Selflessly
• Practice Calculated Risk-Taking
• Maximize Joy and Gratitude

Hone has been fully virtual from day one and will continue to be a remote-first employer.

Our Ideal Candidate

Our ideal candidate is a mission-driven, motivated multi-tasker who is invested in work that is fulfilling and impactful. They embrace change and tackle challenges with enthusiasm. They have an “all-in” disposition towards work, understanding that we are a fast-paced, high-growth organization with evolving priorities. They can excel at both independent tasks and collaborative work, leading with clear and candid communication. They exhibit humble leadership—the ability to drive initiatives forward while remaining excited about continuous learning and development opportunities. They feel strongly about being part of a team that advocates for people to live longer and better lives.

About The Role

As Product Manager, Engagement, you will own the surfaces Hone patients return to week after week. You will report directly to the Head of Product Management and partner with our design, engineering, and clinical teams to make managing their long-term health between consults easy and engaging.

What You’ll Do

• Own the roadmap for Engagement - spanning the app home page, AI experiences, messaging, and medication adherence
• Define and track engagement KPIs (e.g., MAU, AI engagement and satisfaction, medication adherence)
• Perform qualitative and quantitative research to understand why and how patients return to the app, and where recurring experiences fall short
• Collaborate closely with our design, engineering, and clinical teams to ship improvements that deepen habitual use
• Partner with our AI team on the patient-facing AI experience - entry points, suggested prompts, custom widgets, memory etc
• Measure the success of launched features and develop data-driven solutions for improvement

About You

• 3+ years of product management experience in a fast-paced, high-growth environment
• Strong experience crafting best-in-class consumer applications with a focus on engagement, retention, and habitual use
• Experience shipping AI-powered consumer features preferred
• Analytical mindset with demonstrated ability to use data to drive product decisions and measure success
• Self-starter who proactively identifies opportunities to improve the product and user experience