Product Manager, Accounts
About the role
Your Role:
We’re seeking a Product Manager, Accounts to own one core sub-surface of Alpaca’s brokerage accounts domain end-to-end - KYC / identity verification, an account type (entity / joint / custodial / trust), sub-accounts / multi-accounts, or IRA cross-work. Partners and developers are your primary customers; you ship API-driven account capabilities that they actually adopt.
This role sits at the intersection of regulated product execution and developer experience. You’ll go deep on one part of the accounts stack, shipping at production cadence in parallel with compliance and legal.
You’ll work closely with engineering, broker-dealer operations, compliance, legal, partnerships, and the other PMs in the accounts area. Success is measured by partner adoption and production usage of your surface - not by ship dates or volume of documentation alone.
Things You Get To Do
- Own one core accounts sub-surface end-to-end (KYC / identity verification, account types, sub-accounts / multi-accounts, or IRA cross-work) - drive prioritization, API design, and rollout inside your surface.
- Run discovery with partners and prospects against real integration constraints, translate findings into a sequenced backlog for your surface, and push back on requests that don’t fit the platform without over-promising.
- Ship to production at the cadence of a high-growth platform - write clear PRDs, align with engineering on API contracts, and produce documentation partners can implement against.
- Partner with compliance and legal on product decisions that touch licensing, KYC / AML, identity verification, and account-model design - comfortable shipping in parallel with them in a regulated environment.
- Improve operational efficiency in your surface - exception handling, partner-facing tooling, automation of repetitive ops - and own the metrics.
- Track adoption beyond GA - onboarding funnel health, API adoption, time-to-first-funded-account, verification pass rates, partner-repo