Product Delivery Coordinator - Remote

Summary

The Product Delivery Coordinator is responsible for supporting a Product Delivery Manager in all aspects of the deployment of the Zoom & Polycom Phone product to a Financial Institution Retail Branches nationwide. The role is largely administrative, involving the tracking of project deliverables including the status of the deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality-assurance (data integrity checks) against data sets, and providing metrics and reporting. The Product Delivery Coordinator will be provided work instruction by the Financial Institutions Product Delivery Manager.

Primary Duties

• Track project deliverables related to the implementation of Zoom phone at each branch
• Update the status of deliverables in a centralized repository
• Manipulate spreadsheets, including those used as data input for Zoom implementations
• Uploading spreadsheets and submit webforms into a centralized repository
• Participate in various project meetings and as necessary, assist Product Delivery Manager by recording meeting minutes
• Quality-assure data sets to ensure accuracy / data integrity
• Providing routine metrics and reporting on Zoom

Competencies

• Strong focus on accuracy and attention to detail
• Strong knowledge of MS Office suite (must have strong Excel and PowerPoint skills)
• Excellent communication skills (verbal and written)
• Proficient time management skills; sense of urgency
• Proficient with Monday.com
• Ability to track a project through its lifecycle to successful deployment
• Ability to work in a fast paced environment and industry that is continually changing
• Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates

Required Education & Experience

• 2-4 years’ experience as a technology Project Coordinator
• 8-10 years