Product Analyst, Tech Platform & Data

What you will be doing:

Analytics & Insights:

• Own the collection, analysis, and reporting of key platform metrics including system uptime, API latency, developer deployment frequency, and data quality scores.
• Build and maintain dashboards to track platform health and adoption trends across internal consumers.
• Proactively surface anomalies, regressions, or usage trends and translate them into clear product recommendations.

Product Support & Documentation:

• Support the PM in writing and maintaining PRDs, epics, user stories, and acceptance criteria.
• Conduct research and competitive analysis to inform roadmap decisions.
• Document findings from stakeholder interviews, incident reviews, and backlog grooming sessions.

Stakeholder Research:

• Gather and synthesize feedback from internal platform consumers such as application developers, data analysts, and other PMs to identify friction points and unmet needs.
• Assist in running lightweight discovery sessions and translating qualitative feedback into structured problem statements.

Data & Platform Operations:

• Monitor data pipeline health and flag issues across ingestion, transformation, and delivery layers.
• Work with Engineering and Data teams to validate data quality and ensure accuracy of reported metrics.

Execution Support:

• Track sprint progress, manage the product backlog under PM direction, and flag risks or blockers.
• Assist in preparing materials for roadmap reviews, quarterly business reviews, and executive presentations.
• Help coordinate dependency management across platform and application teams.

What you'll bring:

• 2–4 years of experience in a product analyst, data analyst, business analyst, or associate PM role, ideally in a technical or platform product environment.
• Strong SQL proficiency comfortable writing complex queries against data warehouses (Snowflake, BigQuery, or similar) to answer product questions independently.