Principal, System Engineering - AI/Cloud/Applications

Accountabilities:

• • Coordinate technical activities across application, platform, infrastructure, data, security, operations, and third-party teams, ensuring dependencies and follow-ups are clearly tracked through completion.
  • Support the triage, troubleshooting, and resolution of complex technical issues, participating in root cause analysis and helping teams identify sustainable solutions.
  • Translate business and operational requirements into well-defined technical problems, working with engineers and architects to clarify requirements and align on appropriate approaches.
  • Participate in technical working sessions, architecture discussions, and design reviews, identifying gaps, risks, dependencies, and areas requiring escalation.
  • Support engineering teams throughout development, integration, testing, and release activities by helping remove technical blockers and maintain alignment with requirements and standards.
  • Review solution designs for completeness and established architectural standards, while supporting validation of performance, resiliency, monitoring, logging, auditability, and security requirements.
  • Support AI use-case intake and technical assessment by evaluating feasibility, data readiness, integration requirements, architectural fit, and operational considerations.
  • Collaborate with AI governance teams to ensure proposed AI solutions follow appropriate review processes, controls, and organizational guardrails, routing use cases to the relevant architecture, governance, or platform teams.
  • Support integrated testing and user acceptance testing from a technical-readiness perspective, including defect identification, triage, and resolution coordination.
  • Coordinate technical activities involving vendors and third parties, including integrations, upgrades, implementations, and related issue resolution.
  • Maintain accurate technical documentation, design notes, requirements, operational artifacts, and status reporting for stakeholders and leadership.
  • Identify recurring technical challenges and recommend improvements to tools, architecture patterns, workflows, and engineering processes.
  • Provide clear, timely updates on technical status, risks, issues, dependencies, and resolution plans to technical leads, managers, and other stakeholders.

  Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience; a master’s degree in business, information systems, public health, computer science, or a related field is a plus.
  • 8+ years of experience in software engineering or related technical roles, preferably within the healthcare payer industry or another complex enterprise environment.
  • Proven experience leading or coordinating software and systems development initiatives within structured organizations, with exposure to both Agile and Waterfall methodologies.
  • Strong experience across architecture and implementation-level software design, requirements capture, analysis, and process improvement.
  • Significant hands-on experience with Microsoft Azure services and configuration, together with knowledge of other cloud platforms such as AWS or Google Cloud.
  • Experience evaluating or designing AI use cases, including the ability to assess technical feasibility, data requirements, integration considerations, and architectural fit.
  • Strong understanding of complex enterprise design patterns and the ability to whiteboard solutions and guide cross-functional technical teams.
  • Demonstrated ability to troubleshoot large, complex enterprise applications using appropriate diagnostic and troubleshooting tools.
  • Strong analytical, problem-solving, decision-making, and organizational skills, with exceptional attention to detail.
  • Proven leadership capabilities, including the ability to influence teams, coordinate stakeholders, and drive initiatives toward defined outcomes.
  • Excellent client-facing and stakeholder-management skills, with the ability to communicate effectively with individuals at multiple levels of management.
  • Strong written and verbal communication skills and the ability to collaborate effectively in a team-oriented environment.
  • Knowledge of healthcare payer systems, standards, protocols, regulations, and compliance requirements is preferred.
  • Demonstrated curiosity and initiative to quickly learn new technologies, concepts, architectures, and technical approaches.
  • Relevant certifications such as Azure Cloud, PEGA, Salesforce, or comparable technology credentials are a plus.

  Benefits

  • Competitive annual compensation range of $105,958.12 to $229,575.94, with actual compensation determined by factors such as geographic location, experience, education, and skills.
  • Full-time opportunity with a U.S.-based, remote position.
  • Competitive benefits and total compensation package.
  • Opportunity to work across AI, cloud, enterprise applications, architecture, security, and data initiatives.
  • Exposure to complex, enterprise-scale technology programs and cross-functional technical teams.
  • Opportunities to contribute to emerging AI use cases and technology governance initiatives.
  • Collaborative environment focused on technical problem-solving, innovation, and continuous learning.
  • Equal opportunity workplace committed to fair employment practices.