Principal Solutions Architect

About the role:

In this role, you’ll work with a team of designers, researchers, engineers, product managers, and policy experts across our program portfolios. You will spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of the role that this program can play in helping them achieve their goals. This will involve identifying and designing technical solutions to improve access to their programs.

Solutions Architects at Code for America are an integral component of all of our program areas. There are currently three program areas at Code for America:

• Criminal Justice, which focuses on record clearance
• Tax Benefits, which focuses on trustworthy tax services and simplified tax filing
• Safety Net, including food benefits, benefits applications, and automation & capacity building

This role will report to the VP of New Ventures and is expected to travel no more than 10% of the time.

In this position you will:

• Solutions Development
  • Lead technical advisement, implementation, migration, and integration projects for government safety net services.
  • Assist in project planning and drafting statements of work and technical requirements.
  • Build and integrate AI-powered solutions—including LLMs, agentic orchestration, RAG—ensuring they mitigate biases and remain accountable to the people they serve.
  • Implement proof-of-concept applications, software installations, and custom development projects.
  • Ability to think in 'primitives' and 'capabilities,' preferring modular, reusable frameworks over bespoke scripts.
  • Design and implement flexible solutions to challenges involving data quality, normalization and spread.
• Strategic Leadership
  • Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders.
  • Provide technical perspectives and expertise in service of improved government services for government agencies, organizational