Principal Operational Excellence Consultant

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Responsibilities

• • Involved in the MCA sales cycle by preparing sales presentations, calculating change management needs of clients and writing statements of work for contracting MCA operational excellence resources time and deliverables.

  • Facilitate and lead consultative services to clients regarding their preparedness for enterprise transformation utilizing tools and techniques designed to drive and support industry best practice

  • Assess and document a client’s current culture, awareness, and adoption of best practice manufacturing and operational excellence techniques and integration with supporting technologies

  • Design and lead executive sessions with clients to define their cross functional strategic plans

  • Conduct and lead team sessions to define current and future state processes and value streams

  • Develop quantitative modeling of current business performance and future state design to support client growth and profit objectives.

  • Deliver presentation to senior executives regarding the ROI and value creation of engagements

  • Prepare strategy and high-level project plans for migration from current state to proposed design.

  • Identify and resolve issues pertinent to the success of projects, including change management, process change implementation, data flow, application implementation, and issue escalation and resolution.

  • Develop and present deliverables to senior executives and all level with an organization

  • Facilitate development of the KPI measurements of success

  • Building a framework for managing changes in client’s organization

  • End state defined: “what does success look like”

  • Create operational excellence training materials and programs to train and mentor other MCA Connect team members

Qualifications

• • Executive leadership skills to manage and develop change management staff

  • Excellent presentation and sales skills with ability to influence all levels of organizational structure

  • Bachelor’s degree or equivalent combination of education and experience required

  • Minimum of 15 years of experience with an understanding of enterprise solutions

  • Experience with strategic business transformation or manufacturing with a minimum of 8 years in two of the following:

• • Industry experience in lean manufacturing

• • Strategic business transformation experience utilizing Operational Excellence, Continuous Improvement & Six Sigma tools (i.e. SIPOC, Swim Lane Diagrams, etc.)

• • Implementation of industry best practices to support business transformation

• • Experience implementing continuous improvement tools & concepts

• Experience with ERP with a minimum of the following:

• • ERP general consulting or in production for a minimum of 10 years

• • ERP Master Planning consulting or in production for a minimum of 5 years

• • ERP lean manufacturing consulting or in production for a minimum of 5 years

• Design of unique solutions for high mix manufacturing challenges

• Integration of MRP into scheduling solutions across supply chain

• Excellent communication skills both written and verbal

• Solid skills with project management approaches, tools and phases of the project lifecycle

• Software implementation project experience

• Ability to travel up to 80%

Desired Qualifications

• • Experience with lean manufacturing ERP solutions, Operational Excellence/Continuous Improvement tools or Six Sigma tools strongly preferred.

  • Understanding of and ability to formulate adoption models for trends in operational excellence and business transformation.

  • Passionate about business transformation with a focus on value creation and waste reduction in every aspect of the consulting engagement with the customer.

  • Committed to learning, exploring new ideas, and staying at the leading edge.

  • Committed to quality.

  • Creativity to initiate new ideas and think out of the norm.

  • Minimum ten years in managing and developing direct reports