Principal Infrastructure Engineer

About the Role:

Our Infrastructure Services team is responsible for ensuring that the infrastructure backing all production services is highly available, scalable, and operating optimally.

The Principal Infrastructure Engineer is a senior technical leader who operates across both network and systems engineering, driving architecture, reliability, and automation. This role requires someone who can lead at a strategic level, collaborate across teams, and dive deep technically to solve complex problems in production environments.

What You’ll Do:

• Design, build, and evolve infrastructure supporting production services across network and systems domains, ensuring high availability, performance, and scalability
• Drive improvements to reliability, redundancy, and overall service delivery across infrastructure environments
• Serve as a senior escalation point for complex production issues, troubleshooting and resolving critical incidents impacting service availability
• Lead by example through hands-on technical contribution and ownership of challenging infrastructure problems
• Oversee and optimize on-premises network infrastructure, including switching, routing, firewalls, and load balancing, while ensuring security and resilience
• Architect and manage Linux systems, virtualization platforms, and server infrastructure to support stable, high-performing environments
• Lead the development and adoption of automation across network and systems environments, implementing Infrastructure as Code (IaC) to standardize operations
• Reduce manual processes and improve consistency across deployments and operational workflows
• Partner with Engineering, Development, QA, and Application teams to support services and align infrastructure with business and application requirements
• Act as a technical bridge to drive successful delivery of cross-functional initiatives
• Establish and enforce infrastructure best practices and standards while mentoring team members and elevating overall technical capability
• Drive continuous improvement across infrastructure design, operations, and documentation
• Evaluate, design, and implement AI-assisted tooling to improve reliability, performance, and operational efficiency
• Foster the development, implementation, and progression of AI-based tools and software to streamline infrastructural tasks and expedite completion of projects and initiatives.

Experience We’re Looking For:

Not detailed in the provided text.