Principal Clinical Strategist

About the Role

We're looking for an experienced Director of Clinical Delivery to join our Delivery team. In this role, you will leverage your expertise in preop medicine, perioperative leadership, and clinical workflow transformation to own the clinical voice of the project— shaping product direction, earning health-system trust, and turning frontline nursing skepticism into adoption with excellent change management, effective workflow design, and building appropriate AI/technology operationalization into clinical workflows. You'll work cross-functionally with our Enterprise Clinical Strategy team to influence our product, engineering, implementation, customer success, sales, while partnering with our surgeon and anesthesiologist medical directors to shape solutions that deliver measurable value to PAT teams, anesthesia departments, and the patients they serve.

This is a high-impact role that will influence our product roadmap, clinical governance, and go-to-market strategy, strengthen customer outcomes, and shape our company's growth trajectory.

Key Responsibilities

Clinical Strategy & Product Direction

• Contribute to clinical decision-making on product priorities, escalation paths, risk-stratification logic, and clinical content (in close partnership with our anesthesiologist medical directors).
• Partner with Medical Directors to translate evolving evidence, guidelines (ASA, AANA, AORN, ASPAN, Joint Commission), and regulatory expectations into product and workflow requirements.
• Oversee the existing team members as they define and own the clinical outcomes framework — what we measure, how we measure it, and how we tell the story of impact (cancellation rates, screening completion, nurse productivity, optimization yield, day-of-surgery delays, patient experience).

Customer Clinical Relationships

• Build and maintain executive-level clinical relationships at every customer that could include CMOs, CNOs, AVP/VP Perioperative Services, Anesthesia Department Chairs, PAT Medical Directors, PAT Nurse Managers.
• Serve as the first line of defence for triaging clinical decisions and partnering with Enterprise Clinical Strategy surgeons and anesthesiologists during sales, implementation, and ongoing partnership phases.
• Represent Qventus during system clinical AI governance activities and contribute to partnership governance including value reviews and outcome-sharing sessions with customer clinical leadership.

Team Leadership

• Set the clinical workflow design standards that the implementation and customer success teams execute against; partner with t