Nice
Principal Client Services Project Manager, CX
operationsfull-timeUSA - Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
ai
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About the role
Role Description
As a Principal Project Manager, you will own the delivery strategy for large, multi-workstream AI programs, ensuring clarity of scope, alignment with business value, and disciplined execution from kickoff through business adoption. You will operate as the senior point of accountability, navigating executive-level discussions, managing complex risk landscapes, and mentoring PMs and cross-functional contributors.
Requirements
- 15+ years of project/program management experience
- Proven record of leading AI/GenAI deployments
- Exceptional leadership in guiding project teams, influencing stakeholders, and shaping customer outcomes
- Lead end-to-end delivery of enterprise AI programs
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