Principal Business Value Consultant

Accountabilities:

• • Partner with post-sale and account teams to validate customer outcomes, quantify realized value, and identify opportunities to increase adoption, retention, cross-sell, and expansion.
  • Develop forward- and backward-looking business cases and scenario models that demonstrate financial ROI and strategic value for new opportunities and account expansions.
  • Lead the end-to-end value management lifecycle, from pre-sale business case development through post-sale value realization and ongoing measurement.
  • Translate complex product capabilities, technical benefits, and usage data into concise financial narratives focused on cost savings, revenue growth, productivity, and risk reduction.
  • Build repeatable automations, scripts, dashboards, and interactive tools that streamline ROI modeling, value tracking, and executive reporting.
  • Apply modern technologies, including AI agents and rapid application development, to improve the scalability and efficiency of value consulting programs.
  • Partner with Product, Marketing, and Customer Success teams to quantify the value of new capabilities, strengthen value messaging, and enable internal teams with value creation best practices.
  • Establish methodologies and reporting frameworks that demonstrate the relationship between value consulting, customer adoption, retention, and expansion pipeline.
  • Present insights and recommendations to senior and executive stakeholders, building confidence in the financial and strategic impact of technology investments.

  Requirements:

  • 5+ years of experience in Value Realization, Value Engineering, Customer Success Management, Business Value Consulting, or a related discipline within high-growth technology or SaaS environments.
  • Bachelor's degree required; an MBA or advanced technical or business degree is preferred.
  • Demonstrated success using post-sale outcome delivery and value realization to drive customer adoption, cross-sell, upsell, or expansion opportunities.
  • Strong command of business case and financial modeling frameworks, including ROI, NPV, IRR, Payback, and Total Cost of Ownership (TCO).
  • Hands-on experience with basic coding, scripting, and automation, with the ability to build repeatable tools that improve the efficiency of value analysis and reporting.
  • Familiarity with AI agents and rapid web application development, such as Streamlit, is a strong advantage.
  • Exceptional communication and storytelling skills, with the ability to translate complex technology and product capabilities into clear business cases for C-suite and executive audiences.
  • Strong analytical, strategic, and problem-solving capabilities, combined with a customer-first mindset and the ability to collaborate effectively across Sales, Customer Success, Engineering, Product, and Marketing.

  Benefits:

  • On-target earnings: $200,000–$235,000 USD, including base pay and commissions.
  • Potential eligibility for restricted stock units, depending on the role and applicable compensation structure.
  • Health, pharmacy, optical, and dental benefits, subject to eligibility requirements.
  • Paid time off and sick time off.
  • Short-term and long-term disability coverage.
  • Life insurance.
  • 401(k) contribution.
  • Opportunities to work in a diverse, inclusive, and collaborative environment.
  • Some interviews or new-hire training sessions may take place in person at a global office.
  • Compensation is determined based on factors such as education, experience, certifications, and role-specific qualifications.