Pre-Sales Solutions Architect

Accountabilities:

• • Analyze complex client environments, gather business and technical requirements, and conduct the necessary research to develop accurate and compelling solution proposals.
  • Identify and articulate value propositions that connect proposed technology solutions with clients’ strategic and business objectives.
  • Develop technical proposals, high-level architectures, technical blueprints, service designs, and Statements of Work (SOWs) across software engineering, modernization, CX, integration, customization, and managed services engagements.
  • Prepare effort, resource, and cost estimates for custom engineering, modernization, customer experience, integration, and support initiatives.
  • Partner closely with sales and delivery teams throughout the pre-sales lifecycle to ensure solutions are technically sound, commercially viable, and aligned with delivery capabilities.
  • Participate in customer workshops, presentations, technical discussions, and other pre-sales activities to understand needs and communicate proposed solutions effectively.
  • Apply modern software engineering and architecture practices, including microservices, event-driven architectures, API-first design, and containerization.
  • Contribute to sales engineering effectiveness by identifying opportunities, risks, and longer-term technical considerations, while recommending appropriate solutions and courses of action.
  • Support marketing and delivery teams through technical knowledge sharing, solution expertise, and responses to technical requests.
  • Stay current with emerging technologies and expand expertise across AI, automation, cloud hyperscalers, data-driven solutions, and other evolving areas relevant to enterprise technology.

  Requirements:

  • University degree in Mathematics, Computer Science, Software Development, Information Technology, or a related technical discipline is preferred.
  • 10+ years of experience in software engineering, professional services, technical consulting, solution architecture, or a comparable technical role.
  • Strong knowledge of modern enterprise architecture patterns, including microservices, event-driven systems, API-first architectures, and containerization.
  • Experience translating business and technical requirements into scalable, secure, and commercially viable technology solutions.
  • Demonstrated experience participating in pre-sales engagements, customer workshops, solution development, technical proposals, and client-facing discussions.
  • Strong understanding of software engineering practices and enterprise technology environments.
  • Exposure to Customer Experience (CX) technologies or enterprise customer engagement platforms such as Genesys, NICE, or similar solutions is highly desirable.
  • Strong communication and collaboration skills, with the ability to engage confidently with technical teams, business stakeholders, sales professionals, and senior client representatives.
  • Ability to understand complex business challenges and translate them into clear technical architectures and value propositions.
  • Strong analytical, problem-solving, and presentation skills.
  • Ability to manage multiple priorities, work independently, and deliver high-quality outputs under tight deadlines.
  • Commercial awareness and the ability to balance technical quality, client value, delivery feasibility, and project economics.
  • Willingness to develop expertise in emerging technologies, including AI, automation, cloud platforms, and data-driven solutions.

  Benefits:

  • Competitive compensation and comprehensive benefits package.
  • Health insurance.
  • Relocation support program.
  • Remote work and flexibility through a work-from-anywhere culture.
  • Professional development opportunities, including certification programs and mentorship.
  • Talent investment programs and opportunities for internal mobility.
  • Exposure to impactful projects for leading global clients across multiple industries.
  • Opportunity to work with modern technologies and contribute to innovative enterprise solutions.
  • Multicultural and globally distributed working environment.
  • Collaborative culture with open communication and team-building activities.
  • Opportunities to contribute to social sustainability initiatives focused on education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
  • Long-term career growth within a global technology and consulting environment.