Personal Injury Legal Assistant

About the Role

NextLaw is the Pacific Northwest’s highest-rated criminal and personal injury firm. The Personal Injury Legal Assistant role is pivotal in ensuring smooth management of a personal injury caseload of approximately 120 active cases, providing vital support to the legal team.

What you’ll do

• Client Communication: Conduct introductory calls and maintain long-term communication through emails, texts, and calls.
• Case Management: Support the end-to-end management of personal injury files, actively handling approximately 120 cases.
• Negotiations: Draft and send letters of representation, and negotiate claims and liens with insurance companies.
• Documentation: Utilize Filevine for precise case tracking, ensuring all updates are timely and accurate.
• Autonomous Task Execution: Independently run case management tasks, minimizing the need for micromanagement.

What we’re looking for

• Experience Required: 2–3 years of personal injury legal support experience, with strong proficiency in Filevine.
• Knowledge: Familiarity with Washington state personal injury law, including PIP agreements and lien processes.
• Client Communication: Confident, empathetic communicator able to manage frequent client calls, texts, and emails.
• Autonomy & Ownership: Able to take initiative, manage casework independently, and move files forward without micromanagement.
• Technology Proficiency: Comfortable working in a fully remote environment using Gmail, Google Chat, and related tools.
• Bilingual Advantage: Spanish.