People Partner

WeightWatchers is a global digital health company.

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.

As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.

This People Partner role sits within the People team and is built around two distinct tracks. The first is a full strategic Business Partnership with our Commercial (Sales) and Finance orgs working closely with the Chief Commercial Officer and Chief Financial Officer where you own the complete relationship: workforce planning, performance, coaching, and employee relations. The second is operational people partner for our entry level Clinical Operations and Customer Support teams, focusing on employee relations, Workday case management, exit survey execution, and enabling People Partners and leaders to move quickly with strong documentation and process consistency. Strategic leadership for the Clinical Operations org sits with a dedicated Business Partner on our team; this role owns the operational and ER layer for the entry level population.

This role is ideal for someone who enjoys solving problems, improving processes, and being the connective tissue between People strategy and day-to-day execution and who is ready to grow. We're actively building AI tooling to streamline the operational side of this work, and as that overhead reduces, the strategic scope of this role will expand (potentially to Marketing, or Finance Organizational support).

Reports to: HR Director, Business Partner Team | Hybrid, New York, NY (Chelsea) (2–3 days/week in office preferred) | No travel required.

WHAT YOU'LL DO

Strategic Business Partnership — Commercial (Sales) & Finance Teams (~50%)

• Serve as the dedicated People Partner to a Commercial (Sales) team & Finance team (*about 80 employees total)
• Working directly with the Chief Commercial Officer and Chief Financial Officer building a trusted, high-value relationship with leadership and the team
• Provide full-spectrum People Partner support: workforce planning, organizational effectiveness, performance management, compensation guidance, and employee relations
• Coach managers on performance conversations, team dynamics, and leading through change the team is small enough that your impact is immediate and visible
• Connect with leadership to People Team COEs (Talent Acquisition, Total Rewards, L&D, People Ops) and ensure programs land in a way that actually works for this team
• Use people data to surface insights on team health, retention, and performance and bring those proactively to leadership rather than waiting to be asked

Operational People Partner — Clinical Operations & Customer Support (~50%)

• Own employee relations for entry-level roles across Clinical Operations and Customer Support (200 employees) the strategic BP relationship with this org's leadership sits with a dedicated partner on our team, but operational ER support is yours
• Operationalize ER processes for this population with consistency and rigor: documentation, timelines, process a