People Generalist

About the Role

This role sits at the heart of the People & Talent team — the connective tissue between our People Business Partners, People Operations, and Talent. You'll operate across all three, which means you're the person who sees the full picture: a lifecycle change that needs a business partner's judgment call, a program that needs an operations fix, a req that needs talent's eye. As HopSkipDrive scales and our People programs mature — from performance calibration to onboarding to compliance — we need someone who can own that connective work so the rest of the team can stay focused on strategy, operational excellence, and the business partnerships that move the needle.

We expect you to come in and use AI to streamline the recurring, repeatable parts of the job — the process should never be manual just because it's always been manual. But just as important, we expect you to know where AI stops and human judgment starts.

What You'll Do

Onboarding and lifecycle operations

• Own the onboarding experience end to end, ensuring every new hire has a welcoming, organized, and consistent start.
• Partner with IT, Payroll, and hiring managers to make sure onboarding activities are completed accurately and on time.
• Manage employee lifecycle changes — promotions, transfers, manager changes, employment-status changes, and departures — with the accuracy this data deserves given how it feeds comp, performance, and reporting downstream.
• Maintain accurate employee records across our People systems (ChartHop, ADP, Leapsome) and ensure changes are properly documented.
• Identify inefficiencies and independently propose scalable, AI-enabled solutions to automate or streamline recurring lifecycle processes, partnering with cross functional partners to implement and/or approve said processes.

Supporting People Programs

• Help coordinate and administer company-wide People programs, including surveys, learning & development initiatives, and engagement, wellness & recognition.