People & Culture Business Partner

About the Role

We are seeking a People and Culture Business Partner to work closely with the Customer Success team in supporting both clients and team members across a broad range of HR functions. This role will serve as a trusted point of contact for assigned team members, providing guidance on people practices, onboarding, performance management, learning and development, and employee engagement initiatives.

The successful candidate will play a key role in fostering a positive employee experience while partnering with clients and internal stakeholders to support high-performing and engaged teams.

About the Client

You will be working with a fast-growing global business that partners with high-performing remote teams across multiple industries. The organisation is committed to building strong people-focused cultures and delivering exceptional employee experiences through collaboration, innovation, and continuous development.

Ideal Profile

Previous experience in a People & Culture Business Partner or similar HR role

Strong consulting, stakeholder management, and negotiation skills

Sound knowledge of HR policies, procedures, and employment legislation

Excellent relationship-building and influencing capabilities

Strong communication skills with a customer-focused mindset

High attention to detail with excellent organisational and time management skills

Ability to manage multiple priorities in a fast-paced environment

Experience supporting employee engagement, retention, and development initiatives

Confident working with HRIS platforms and maintaining accurate employee records

Responsibilities

General

Act as the first point of contact for assigned team members regarding People & Culture queries

Conduct regular one-on-one meetings with team members to review workloads and identify concerns

Communicate feedback and identified issues to the Customer Success team

Participate in client meetings and provide feedback relating to team member engagement and performance

Maintain and update employee records within BambooHR and other HR systems

Champion company culture and promote a positive and inclusive working environment

Support the wider People & Culture team with employee engagement initiatives and events

Onboarding

Manage end-to-end onboarding support for both clients and team members

Ensure a seamless onboarding experience from contract signing through to commencement

Coordinate onboarding activities with Customer Success, IT teams, and relevant stakeholders

Learning and Development

Support team members with learning and development programs, policies, and initiatives

Ensure all team members have development plans in place and reviewed regularly

Maintain the Learning Management System (LMS) and track completed training

Assist team members with identifying and achieving learning objectives

Collaborate with the People & Culture team to implement employee engagement and development initiatives

Remuneration and Benefits

Manage day-to-day employee benefits administration

Ensure remuneration and benefits information is accurately maintained within HR systems

Performance Reviews

Ensure performance reviews are completed in line with company policies

Support performance improvement processes and follow-up actions

Partner with clients on retention strategies to support both employees and business outcomes

Other

Support HR projects and organisational initiatives including diversity & inclusion, leadership development, and change management

Conduct assessments of organisational culture and employee sentiment

Identify opportunities for improvement and contribute to action plans that enhance employee experience and engagement

How we take care of our team

💰 Get paid in Australian Dollars

🏥 Medical insurance from day one for you + spouse (or parents if unmarried)

🩺 Generous OPD coverage from doctor visits to all your medical needs

🏡 Home office setup allowance to build your ideal workspace

🌐 Internet allowance to keep you connected

💪 Gym & wellness allowance to stay fit and balanced

🎉 Work hard, play hard – regular team events & engagement activities

🧠 Diji Assist – Mental health & counseling support when you need it

📚 We invest in you – reimbursement for industry certifications

🗣️ Open-door culture – your ideas and feedback always matter

🌍 Flexible work – home or office, wherever you do your best work

🏆 Rewards & recognition that actually recognize you

🥳 Great christmas & financial year-end parties to unwind with your loved ones