Pega Technical Functional Analyst

Accountabilities

• • Analyze, clarify, and document business and functional requirements for Pega-based healthcare solutions.
  • Design and develop workflows and case management processes that align with business objectives and user needs.
  • Configure and manage Pega decision rules, routing logic, and case management capabilities.
  • Support healthcare eligibility and enrollment processes, ensuring solutions address relevant operational requirements.
  • Translate business requirements into functional specifications and collaborate with technical teams throughout solution development.
  • Support system integrations and interfaces between Pega applications and other enterprise systems.
  • Identify opportunities to improve business processes through effective use of Pega and business process management capabilities.
  • Participate in testing, troubleshooting, and solution refinement to ensure delivered functionality meets requirements.

  Requirements:

  • 5+ years of experience working with Pega case management solutions.
  • Demonstrated experience supporting healthcare eligibility and enrollment processes.
  • Strong understanding of Pega and business process management concepts.
  • Proven ability to analyze, structure, and document complex business and functional requirements.
  • Experience managing decision rules, routing, workflows, and case management within Pega.
  • Hands-on knowledge of system integrations and interfaces.
  • Strong analytical and problem-solving abilities, with attention to detail and a structured approach to requirements analysis.
  • Ability to communicate effectively with both business and technical stakeholders.
  • Comfortable working independently in a remote environment and contributing to large-scale technology projects.

  Benefits:

  • Remote work within the United States.
  • Contract employment with an indicative compensation rate of $40–$50 per hour.
  • Opportunity to contribute to large-scale healthcare technology projects.
  • Ability to apply and further develop expertise in Pega, workflow development, and healthcare systems.
  • Exposure to complex eligibility, enrollment, case management, decisioning, and integration environments.
  • Flexible remote working environment.