Payroll Processor

Accountabilities

• • Process payroll settlements within clients’ Workday applications accurately and according to established procedures.
  • Process on-demand payments as requested and ensure transactions are handled promptly.
  • Maintain accurate, client-specific payroll support documentation.
  • Manage daily control reports and identify issues requiring follow-up or resolution.
  • Process and resolve Treasury exceptions while maintaining attention to financial accuracy.
  • Provide responsive, professional support to multiple clients and maintain effective working relationships.
  • Protect confidential customer and payroll information by exercising appropriate tact and discretion.
  • Meet tight deadlines and competing priorities while maintaining consistent quality and service levels.
  • Collaborate with team members to support shared objectives and contribute to an effective working environment.
  • Apply strong problem-solving and mathematical skills to resolve payroll-related questions and issues.
  • Take initiative in a changing, fast-paced environment and continuously develop payroll knowledge and expertise.

  Requirements

  • High school diploma, GED, or equivalent required; an associate degree or higher is preferred.
  • 1–2 years of payroll customer service experience.
  • Previous knowledge or experience with payroll processing is preferred.
  • Proficiency with Microsoft Word and Excel.
  • Strong written and verbal communication skills, with a clear commitment to outstanding customer service.
  • Strong organizational and time-management abilities, with the capacity to manage multiple customers and priorities effectively.
  • Detail-oriented approach and ability to maintain accuracy while working under deadlines.
  • Strong mathematical and analytical problem-solving skills.
  • Ability to adapt quickly to changing priorities and business requirements.
  • Ability to work effectively as part of a team while independently managing assigned responsibilities.
  • Demonstrated ability to establish and maintain positive professional relationships.
  • Ability to handle sensitive customer information with discretion and confidentiality.
  • Energetic, positive, flexible, and proactive approach to work.

  Benefits

  • Fully remote position within the United States.
  • Full-time employment.
  • Opportunity to develop hands-on payroll processing and Workday expertise.
  • Professional growth opportunities within a technology-enabled payroll services environment.
  • Exposure to a diverse client base and a fast-paced, customer-focused setting.
  • Collaborative culture that encourages innovative thinking, fresh perspectives, and knowledge sharing.
  • Opportunities for career development and upward mobility.
  • Supportive team environment focused on collective success.