Payroll Platforms Specialist (Must be in EST or CST)

Accountabilities

• • Administer, configure, and optimize global payroll platforms, including payroll, EOR, time tracking, and time-off solutions, ensuring accurate, compliant, and efficient operations.
  • Act as a key liaison between Payroll, HR, Finance, HR technology teams, local country teams, and external vendors, coordinating issue resolution and maintaining strong operational relationships.
  • Coordinate platform deployments, post-implementation hypercare, business-as-usual transitions, readiness activities, testing, training, and go-live support.
  • Manage support tickets, vendor escalations, defects, configuration changes, and operational risks, driving issues through investigation, root-cause analysis, and resolution.
  • Conduct payroll readiness reviews, data validation, reconciliations, and control checks to support accurate employee pay and compliance requirements.
  • Translate business, payroll, policy, legislative, and compliance requirements into system configurations and process improvements, coordinating testing and validation activities.
  • Support alignment between HRIS and payroll platforms by managing data requirements, reporting, integrations, interfaces, and ongoing data-quality improvements.
  • Develop and maintain SOPs, process documentation, configuration records, training materials, user guides, and knowledge resources to standardize operations and reduce risk.
  • Produce operational reports and monitor key metrics, exceptions, risks, control weaknesses, and corrective actions to identify opportunities for continuous improvement.
  • Process payroll vendor invoices, funding requests, and reconciliations while identifying opportunities to automate workflows, strengthen controls, and improve platform performance.
  • Support payroll audits, control reviews, compliance activities, and other projects as required, adapting effectively to evolving priorities.

  Requirements

  • 3–5 years of experience in payroll operations, payroll systems, HRIS, or payroll technology, preferably within a complex or multi-country environment.
  • Strong understanding of payroll processes, controls, deadlines, compliance requirements, and the importance of accurate employee compensation.
  • Experience supporting or coordinating payroll technology implementations, parallel testing, system configuration, user acceptance testing, and post-go-live hypercare.
  • Demonstrated ability to translate payroll, policy, and operational requirements into technical and system requirements.
  • Strong analytical, reconciliation, and investigative skills, with the ability to diagnose data and system issues through to root cause and resolution.
  • Strong organizational and project-management capabilities, including the ability to manage timelines, dependencies, risks, actions, and multiple priorities simultaneously.
  • Experience working across HRIS and payroll-platform data, with an understanding of integrations and downstream impacts.
  • Strong stakeholder-management and communication skills, with the ability to collaborate effectively with HR, Payroll, Finance, country teams, vendors, and other stakeholders.
  • Ability to work independently with minimal supervision while exercising sound judgment and appropriately prioritizing payroll, compliance, and employee-pay risks.
  • Excellent attention to detail, critical thinking, problem-solving, written communication, and verbal communication skills.
  • Experience with payroll platforms such as Deel Payroll, Time Off, Time Tracking, or EOR solutions is preferred.
  • Experience with enterprise HRIS platforms such as UKG or Workday is an advantage.
  • Proficiency with Excel, Power BI, or comparable reporting and analytical tools is beneficial.
  • Familiarity with APIs, interfaces, SFTP, file feeds, or other HRIS/payroll integration methods is a plus.
  • Experience in a global or matrix organization and exposure to payroll audits, controls, or compliance activities are advantageous.
  • Ability to work primarily at a computer workstation, with occasional standing, walking, and lifting or moving objects weighing up to 10 pounds.

  Benefits

  • Annual base salary range of $62,600–$79,850, with actual compensation based on skills, experience, qualifications, and location.
  • Medical, dental, and vision benefits.
  • Paid holidays and paid time off.
  • Training and professional development opportunities.
  • Dynamic and collaborative workplace culture.
  • Opportunities to contribute to global payroll technology initiatives and process improvements.
  • Flexible work arrangements may be adjusted according to business and client requirements.