Partner Success Consultant

Partner Success Consultant

Circit is a fast-growing B2B SaaS company that is on a mission to verify the trusted source in every business transaction. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audits and spend more time helping businesses to create greater value for all economic stakeholders.

About this role

We are looking for an ambitious Partner Success Consultant to help coordinate and manage a growing list of partner accounts through a high growth phase for the business. This role will suit a motivated and ambitious individual, who is looking to make a big impact on a small team. In time, and with the requisite job performance, this role can develop in relation to responsibility, seniority and remuneration.

Responsibilities

• Help manage ongoing operations with a wide array of partners including banks, law firms, funds and crypto exchanges
• Monitor all activity on the platform to ensure that key KPIs such as completeness, conversion and turn-around times are meeting their targets
• Manage and report weekly and monthly partner metrics in team and company updates
• Arrange and coordinate platform demos with key people in the partner network
• Suggest, implement and nurture new ways of working to improve the efficiency of the partnership function via new tools and processes
• Build and maintain close working relationships with the key people in our partner network to foster collaboration and partnership longevity
• Record and communicate partner requests and complaints to the appropriate Circit teams
• Work closely with the customer success and support teams to ensure fast and satisfactory resolution of issues in relation to the partner network
• Unearth opportunities for closer integration and collaboration within our partner network and setup demos for the wider partnership team