Panasonic Pro A/V Sales Engineer

Accountabilities

• • Lead technical pre-sales engagements with customers, partners, and sales teams, providing expertise across IP live production, PTZ and studio cameras, professional audio, software, and related solutions.
  • Conduct product demonstrations, technical shoot-outs, seminars, trade shows, and customer presentations that clearly communicate solution capabilities and value.
  • Gather customer requirements and develop system designs, layouts, configurations, and technical proposals tailored to specific production and workflow needs.
  • Provide post-sales technical support by diagnosing product and solution issues, coordinating resolutions, and delivering virtual or on-site operational and maintenance training.
  • Deliver paid on-site services, including installation support, equipment setup, product configuration, system adjustment, integration, and commissioning.
  • Train sales teams, integrators, and customers on products, technologies, workflows, and solution capabilities.
  • Continuously expand knowledge of professional A/V, information technology, networking, IP production, and emerging technologies, with particular attention to new products and solutions.
  • Maintain working expertise across relevant third-party software and technologies and participate in product and service meetings with engineering and service teams.
  • Build strong customer and partner relationships to identify preferences, unmet needs, competitive developments, and emerging requirements.
  • Produce Voice of the Customer reports and communicate market insights to product management, planning, and development stakeholders.
  • Collaborate across the organization to share technical knowledge, develop best practices, and strengthen the overall customer experience.

  Requirements

  • Bachelor’s degree in Computer Science, Electrical Engineering, Broadcast/AV Engineering, or a related technical field, or equivalent professional experience.
  • 7–10 years of professional experience in the professional video, broadcast, or A/V industry.
  • Working knowledge of SMPTE ST 2110 and NDI-based IP live production workflows.
  • Hands-on experience designing and operating IT/IP networks, security technologies, and products used in professional A/V environments.
  • Practical knowledge of PTZ cameras, auto-tracking technologies, streaming workflows, and professional video and audio systems.
  • Hands-on experience with Windows, macOS, and Linux operating systems.
  • Strong analytical, research, problem-solving, and decision-making abilities, with the capacity to quickly diagnose complex customer, product, and sales challenges.
  • Excellent verbal and written communication skills, including the ability to explain sophisticated technical concepts clearly to technical and non-technical audiences.
  • Strong presentation and demonstration skills, with confidence engaging both small groups and large audiences.
  • Ability to build collaborative relationships with customers, consultants, integrators, partners, sales teams, and technical stakeholders.
  • Highly motivated, adaptable, self-directed, and capable of managing multiple priorities with minimal supervision.
  • Strong awareness of rapidly evolving industry trends and competitive dynamics.
  • Willingness and ability to travel up to 50% of the time.
  • Ability to lift and carry equipment weighing at least 40 lbs.
  • Must have valid authorization to work in the United States.

  Benefits

  • Competitive base salary of $105,000–$120,000, plus bonus eligibility.
  • Medical, dental, vision, and prescription coverage.
  • Health Savings Account and Flexible Spending Account options.
  • 401(k) retirement savings plan with company matching contributions and immediate vesting.
  • Life, accident, critical illness, disability, legal, identity theft, and pet insurance options.
  • Paid vacation, holidays, personal days, sick leave, volunteer time, and parental and caregiver leave.
  • Tuition reimbursement for eligible job-related courses after six months of service.
  • Lifestyle spending, employee assistance, virtual health management, and other wellbeing programs.
  • Additional resources supporting chronic conditions, neurodiversity, tobacco cessation, substance abuse, and life-stage and fertility needs.
  • Hybrid/remote flexibility, with travel required based on customer and business needs.
  • An inclusive workplace focused on fairness, collaboration, professional growth, and belonging.