Oregon Based Care Coach (Part-Time)

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is looking for a motivated and passionate individual to serve our incredible clients as a Care Coach. Care Coaches at Charlie Health are individuals who advocate for mental health and are personally passionate about ensuring successful, sustainable healing journeys of those around them. This candidate will be able to empathize with and validate the challenges our clients are navigating, while providing motivation and encouragement to continue engaging in therapy.

Responsibilities

• Engages Charlie Health clients in 1:1 peer discussions via secure platforms to ensure clients are aligned in their treatment goals and attending programming.
• Provides skill-based interventions aimed at stabilizing clients in moments of heightened stress.
• Provides risk screenings and safety planning, escalating to crisis clinicians as is indicated
• Remain a resource during programming to maintain engagement throughout treatment.

Qualifications

• Bachelor’s degree required in Psychology, Sociology, Social Work or social/mental health related field and/or relevant certifications (Certified Peer Specialist - national or state accredited).
• 2nd year Master's students preferred
  • Previous expertise working with young adults and adolescents in both individual and group settings is highly preferred (Inpatient, IOP, PHP, or RTC)
  • Preferred: 1+ years experience in working as a mental health peer support, mentor, skills trainer, or mental health associate.
• Must Reside in Oregon
• Excellent interpersonal and communication skills are required as well as knowledge of professional board standards as related to client treatment, client rights, and client confidentiality.
• Eager to work in a fast-paced environment and play a critical role in supporting the success of patient treatment.

Requirements

• W2 part-time role
• Must be available for 10 hours/week minimum, and to work 3 days/week min to work a 3-3.5 hour shift each day.
• Care Coaches must have availability within the below time frames:
  • Mon-Thurs: 9:45-2pm MT & 3:45-9pm MT
  • Fri: 4:45-8 MT