Operations Specialist

Accountabilities

• • Support the planning, coordination, and execution of client security, executive protection, secure transportation, protective operations, and internal operational activities.
  • Assist with protective staffing by researching, sourcing, scheduling, vetting, and coordinating personnel, partners, and operational resources.
  • Maintain partner and vendor information, including capabilities, geographic coverage, availability, credentials, and relevant operational details, while developing productive professional relationships.
  • Conduct advance work and prepare operational briefings, recommendations, documentation, and other materials for protective teams and clients.
  • Coordinate operational requirements before, during, and after assignments with clients, protective personnel, partners, vendors, and internal stakeholders.
  • Provide remote, after-hours, weekend, and on-call operational support when required, including monitoring active assignments, resolving issues, and coordinating resources.
  • Support surveillance, investigative-related activities, security assessments, risk mitigation projects, and other specialized operational requirements as assigned.
  • Conduct operational research and contribute to the development, implementation, and continuous improvement of processes, procedures, resources, and documentation.
  • Coordinate domestic and international travel logistics, including transportation, lodging, itineraries, staffing, equipment, events, and other operational requirements.
  • Provide in-person and client-facing support at meetings, events, and engagements, and coordinate with field personnel and external stakeholders to ensure effective execution.
  • Assist with cost estimates, expenses, invoices, operational documentation, project tracking, deliverables, presentations, reports, proposals, and briefing materials.
  • Support multi-state security licensing, credentialing, vetting, and compliance activities while maintaining accurate and confidential records.
  • Build strong working relationships with clients, protective personnel, partners, vendors, client security teams, law enforcement, public safety agencies, and other stakeholders when appropriate.
  • Assist Operations leadership with administrative, project-based, and overflow responsibilities, particularly during periods of increased operational demand.
  • Safeguard sensitive client, personnel, and operational information and ensure all activities follow established policies, procedures, and professional standards.
  • Attend relevant training programs, conferences, seminars, and industry events to maintain and strengthen operational expertise.

  Requirements

  • At least 5 years of relevant experience in executive protection, protective operations, corporate security, law enforcement, military operations, security operations, or a related field.
  • Demonstrated experience supporting protective assignments, advance work, secure transportation, protective staffing, security logistics, or comparable operational activities.
  • Experience coordinating personnel, partners, vendors, travel, equipment, or other operational resources.
  • Client-facing experience within a security, executive protection, or protective services environment is highly preferred.
  • Experience with security licensing, credentialing, regulatory compliance, operational recordkeeping, or related administrative processes is preferred.
  • Experience conducting operational research, supporting process improvements, or managing special projects is desirable.
  • Active security, law enforcement, military, executive protection, or related professional certifications are highly desirable.
  • A bachelor's degree is highly desired.
  • ASIS CPP, PCI, or PSP certification is highly desired.
  • Strong organizational and time-management skills, with the ability to prioritize competing demands and consistently meet deadlines.
  • Exceptional attention to detail, accuracy, discretion, and professional judgment, particularly when handling confidential or sensitive information.
  • Excellent written, verbal, and interpersonal communication skills, with a strong client-service orientation.
  • Strong analytical, research, reasoning, and problem-solving abilities, including the capacity to synthesize information into clear and actionable recommendations.
  • Ability to remain adaptable and effective in fast-paced environments where priorities can change quickly.
  • Proactive, solutions-oriented mindset with an interest in identifying process improvements and creating more efficient, scalable operational practices.
  • Familiarity with executive protection operations, advance planning, secure transportation, protective staffing, security logistics, risk mitigation, and applicable compliance requirements.
  • Ability to maintain situational awareness and exercise sound judgment during active operations.
  • Strong ability to build and maintain effective relationships across clients, partners, vendors, field personnel, and internal teams.
  • Proficiency with Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint; working knowledge of project-management platforms is preferred.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.
  • Willingness and ability to travel approximately 30–50%, depending on client needs, operational tempo, internal requirements, conferences, and events.
  • While the position is remote, candidates located in Washington, California, or New York are particularly encouraged to apply.
  • Ability to work extended periods while standing, sitting, or moving, with occasional exposure to varied or extreme environmental conditions.

  Benefits

  • Salary: $80,000–$95,000 per year.
  • Health benefits: Health insurance coverage.
  • Dental: Dental insurance.
  • Vision: Vision insurance.
  • Retirement: 401(k) plan.
  • Paid time off: Up to 7 weeks of PTO.
  • Paid holidays: Paid company holidays.
  • Wellness: Personal gym reimbursement.
  • Work model: Remote position based in the United States.
  • Travel: Opportunity to support domestic and international client engagements, industry events, and operational assignments.