Operations Specialist - Contract Opportunity

Role

Dama Financial by LeafLink is seeking an Operations Specialist on a contract basis to support back-office operations for cannabis industry clients, ensuring accurate and compliant processing of cash deposits and related financial transactions. This role is responsible for handling high-volume cash intake, reconciliation, and documentation in accordance with banking regulations and internal compliance standards. This individual works behind the scenes to keep client accounts accurate and transactions moving smoothly, without direct client-facing responsibilities.

The ideal candidate combines strong attention to detail with a solid understanding of cash handling procedures, transaction reconciliation, and regulatory compliance in a highly regulated industry. This individual will play a critical role in operational accuracy, risk mitigation, and maintaining the integrity of Dama's cash processing workflows.

Contract Role

July 2026 - End of Month January 2027. Extension may be granted on a 30 day basis.

Rate: $25-$28/HR

Key Responsibilities

• Process, verify, and settle daily transactions across deposit, loan, and general ledger systems, ensuring accuracy and completeness before end-of-day cutoffs.
• Originate, review, and release domestic and international wire transfers in accordance with Fedwire and SWIFT procedures, dual-control requirements, and OFAC/sanctions screening.
• Process incoming and outgoing ACH transactions, including NACHA file validation, returns, reversals, and Notification of Change (NOC) handling.
• Identify, investigate, and resolve transaction exceptions (holds, suspense items, out-of-balance conditions, duplicate or rejected entries) within established timeframes.
• Serve as the primary escalation and inquiry point for the Customer Service team on transaction status, holds, wire and ACH tracing, and exception resolution.
• Research and respond to wire recalls, ACH disputes, and unauthorized transaction claims; coordinate with correspondent banks and the ACH network as needed.
• Reconcile general ledger and suspense accounts related to wire and ACH activity; prepare adjusting entries as required.
• Maintain compliance with BSA/AML, OFAC, Regulation E, NACHA operating rules, and internal policies and procedures.
• Document processing exceptions and root causes; recommend process improvements to reduce recurring errors and manual tasks.