Operations Reporting Analyst

Accountabilities:

• • Transform data from SAP and non-SAP sources into accurate, actionable information that supports operational and business decisions.
  • Design, develop, and maintain business intelligence reports and dashboards using SAP BusinessObjects, including Web Intelligence or Crystal Reports, and Microsoft Power BI.
  • Write SQL queries, stored procedures, and data extraction logic to support reporting, dashboarding, and data analysis.
  • Analyze and troubleshoot discrepancies between reporting outputs and source transactional systems, ensuring data accuracy and consistency.
  • Establish and maintain a reliable view of operational performance metrics, including quality, service, cost, productivity, and other key business indicators.
  • Gather reporting requirements from business stakeholders, translate high-level needs into functional requirements, and create clear technical specifications.
  • Support all phases of reporting and analytics projects, including requirements analysis, design, development, testing, deployment, post-production support, and maintenance.
  • Partner closely with Business Intelligence, IT, management, and other internal stakeholders to prioritize initiatives, resolve reporting challenges, and improve information delivery.
  • Manage multiple reporting solutions and concurrent projects across different business areas while communicating progress, risks, and priorities to senior stakeholders.
  • Proactively identify opportunities to improve reporting workflows, data processes, dashboards, and overall business visibility.
  • Ensure reporting solutions follow established standards and best practices for stability, reliability, and availability.
  • Think beyond immediate reporting requests by anticipating additional information and visibility needs that could help stakeholders make better decisions.
  • Represent the North American operations function effectively across organizational levels, including senior leadership and international teams.

  Requirements:

  • Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Business, Analytics, or another related quantitative field.
  • At least 1 year of experience in business or operational data analysis involving structured datasets and stakeholder-facing reporting deliverables.
  • At least 1 year of experience designing and developing reporting solutions using SAP BusinessObjects, including Web Intelligence or Crystal Reports, and SQL.
  • Hands-on experience writing SQL queries, stored procedures, or other data extraction logic for reporting and dashboard development.
  • Experience working with relational databases and validating data accuracy across multiple source systems.
  • Demonstrated ability to validate reporting results against transactional or source-system data and investigate data mismatches.
  • Experience developing operational KPIs, performance metrics, scorecards, or similar analytical measures related to quality, service, cost, productivity, or business performance.
  • Strong ability to collect, document, and translate business reporting requirements into functional and technical specifications.
  • Experience coordinating with IT and business stakeholders on reporting tools, data access, reporting distribution, and related technical needs.
  • Ability to manage multiple concurrent reporting and analytics workstreams while maintaining strong organization and attention to detail.
  • Strong analytical thinking, problem-solving skills, and the ability to understand the underlying business context behind data.
  • Effective written and verbal communication skills, with the ability to collaborate across functions and communicate project status to senior team members.
  • Legal authorization to work in the United States is required.
  • The position is based in Carlsbad, California, with remote work permitted up to two days per week from within commuting distance of an applicable company worksite.

  Benefits:

  • Annual salary range of $74,526–$99,200, depending on qualifications, experience, and other applicable factors.
  • Full-time schedule of 40 hours per week.
  • Hybrid flexibility, with the opportunity to work from home up to 2 days per week.
  • Opportunity to work across multiple business functions and brands in a data-driven operational environment.
  • Exposure to SAP BusinessObjects, Microsoft Power BI, SQL, and diverse operational data sources.
  • Opportunities to contribute to business improvement initiatives and develop reporting and analytics expertise.
  • Collaborative environment focused on innovation, continuous improvement, inclusion, and diverse perspectives.
  • Equal employment opportunity and a workplace committed to respect, belonging, openness, and authenticity.