Operations & Marketing Support
About the role
About Stranger Soccer
Stranger Soccer is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.
Job Description
The selected candidate will support the License Owner in growing Stranger Soccer’s presence in Austria through operations support, customer engagement, and digital marketing activities.
Responsibilities
- Operations & Back-office Support
- Handle basic customer service inquiries
- Support day-to-day back-office operations
- Assist in general operational tasks as needed
- Customer Communication
- Use ChatGPT to assist in responding and communicating with customers
- Ensure clear, polite, and consistent communication
- Social Media Support
- Create basic social media content (videos, posts, captions)
- Support posting and updating of social media accounts
- Assist in maintaining online presence and engagement