Operations Associate

Accountabilities:

• • Support weekly end-of-hand inventory and sell-through updates, including communicating relevant operational updates across internal channels.
  • Review planning files, spot-check formulas, identify data errors, and flag potential stock-outs and reorder requirements.
  • Assist with monthly and quarterly forecasting reviews, new SKU setup, and coordination of approved marketing promotions.
  • Track purchase orders, shipment status, delivery ETAs, and production timelines to maintain visibility across teams.
  • Act as a day-to-day point of contact for international suppliers, including placing orders and confirming production and delivery dates.
  • Coordinate purchase orders and shipping activities across suppliers, freight forwarders, warehouses, and domestic carriers.
  • Manage assigned project-management tasks and ERP purchase orders, ensuring information remains accurate and up to date.
  • Coordinate quotes, delivery schedules, and import logistics for products moving internationally and domestically.
  • Manage vendor invoices and payment requests while supporting accurate procurement and financial administration.
  • Maintain accurate PO and shipping records so internal stakeholders have clear visibility into operational progress.
  • Partner with internal teams to drive task completion, resolve operational blockers, and maintain alignment on production and delivery timelines.
  • Identify opportunities to improve operational workflows and develop or update standard operating procedures, including clear process walkthroughs.
  • Support leadership and the wider operations team with ad-hoc projects, administrative needs, and new business initiatives.

  Requirements:

  • 2+ years of experience in supply chain operations, inventory management, procurement, or another data-intensive operational role, ideally within a fast-paced e-commerce environment.
  • Advanced spreadsheet skills across Microsoft Office and Google Workspace, with the ability to work confidently with large datasets, complex formulas, and data reconciliation.
  • Strong attention to detail and a demonstrated ability to maintain data integrity, identify discrepancies, and resolve operational issues.
  • Experience coordinating with domestic and international suppliers, vendors, freight forwarders, warehouses, and/or 3PL providers.
  • Familiarity with project-management platforms such as ClickUp, Asana, Trello, or Monday.com and with ERP, IMS, or WMS systems such as Fulfil, NetSuite, Cin7, or Sage.
  • Strong understanding of purchase-order, inventory, shipping, and supplier-management processes.
  • A process-oriented mindset, with the discipline to follow established SOPs and the initiative to improve them when opportunities arise.
  • Strong administrative, organizational, and reconciliation skills, particularly when managing procurement or inventory discrepancies.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across internal teams and with external partners.
  • Proven ability to navigate international shipping and logistics challenges while keeping multiple stakeholders aligned.
  • Ability to manage multiple priorities, adapt quickly to changing requirements, and maintain reliable execution in a fast-moving environment.
  • A proactive, ownership-driven approach with strong analytical and problem-solving skills.
  • Experience using AI tools such as Claude or similar platforms to create spreadsheet formulas, simple automations, or operational documentation is a plus.

  Benefits:

  • Competitive hourly compensation based on experience.
  • Remote-first working environment.
  • Paid time off and paid holidays.
  • Fitness and continuous-learning stipends.
  • Discounts on company products.
  • High-visibility role with opportunities for professional and career growth.
  • Collaborative, fast-moving environment where initiative and ideas are encouraged.
  • Opportunity to work with international suppliers, logistics partners, and cross-functional teams.
  • Meaningful exposure to supply chain, e-commerce operations, inventory, and business-scaling initiatives.