Twochairs
Twochairs

Operations Analytics Manager

operationsfull-timeRemote, United States
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
healthcare
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About the role

Careers at Two Chairs - Join Our Team

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We’re building a new kind of mental health system

Industry-best clinical experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care. This is how we’re raising the bar for the entire industry.

Built for clinicians, by clinicians

The right caseload for you

Our unique process matches you with clients aligned with your specialties, while providing admin support so you can focus on clients.

A place for you to thrive

We’ve invested in a community and technology that provides many avenues for support, growth, and development for clinicians at all levels.

Compensation that reflects your value

Get paid for your contributions, with competitive salaries and benefits, opportunities for annual merit increases, and clear promotion pathways.

Inclusion you can feel

Our diverse and inclusive community promotes culturally responsive care and a workplace where our clinicians feel welcome and included.

See open roles

Our Culture

We’re revolutionizing how people connect with and receive care — and it all starts with our exceptional team

Grounded in wellness & community

We promote well-being with experiences like our book club and employee resource groups (ERGs) — plus a wellness stipend to invest in what helps you thrive.

Fueled by growth and excellence

We invest time and resources into your development, and support you as you grow in your professional journey.

Driven by meaningful outcomes

We’re a culture grounded in impact — using measurement-based care, continual learning, and shared accountability so teams see and support real progress.

What we’re up to

Diversity, Equity, Inclusion & Belonging

Work alongside clinicians representing 100+ specialties and 30+ evidence-based modalities

Our mission of exceptional mental health care for all starts with a workplace made up of diverse identities, experiences, and perspectives.

Learn more about our ERGs

Company-Wide Representation

44%

Identify as BIPOC

18%

Identify as LGBTQIA+

24%

Identify as Neurodivergent

40%

Identify as Caregivers

70%

Identify as Women

Find a role that truly fits

Explore Clinical

Explore HQ

Clinical careers at Two Chairs

We nurture a strong clinical community, using outcomes, technology, and continual training to help you deliver meaningful client outcomes.

See open roles

Built for many ways of practicing

Full-Time Therapist

Part-Time Therapist

Manager of Clinical Care

Supervising Psychiatrist

Advanced Practice Provider

Full-Time Therapist

Enjoy stability while growing professionally within a supportive community — some of our clinicians have 30+ years of expertise. Access mentorship, case consultations, and focus on meaningful care without sacrificing career development.

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Part-Time Therapist

Maximize flexibility and focus on sessions instead of logistics. Use the right tools and resources to deliver high-quality care while balancing work and life outside of it.

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Manager of Clinical Care

Lead a team of clinicians, drive innovative projects and research, and champion clinical experience so teams can thrive.

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Supervising Psychiatrist

Lead a team of Advanced Practice Providers and provide expert clinical consultation. You’ll shape the future of psychiatry at Two Chairs while mentoring APPs and guiding high-impact, evidence-based care.

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Advanced Practice Provider

Deliver thoughtful medication management and psychotherapy with extended session times. Build advanced skills through psychiatrist mentorship while providing high-quality, client-centered care.

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What you can expect from us

Tailored matching

Our matching process connects you with clients who align with your specialties, so impactful work begins on day one.

Deep clinical community

Work remotely or in-office among clinicians who value collaboration and growth — connect virtually through ERGs, wellness events, book clubs, and more.

Advancing your expertise

Earn free CE credits through APA-approved training, plus gain new perspectives in specialized consultation groups. Full-time clinicians can also explore cross-functional career paths, while all clinicians can become cross-licensed in other states fully paid by us based on business need.

Full-circle support

Get consistent guidance with our 1:18 manager ratio, plus care coordination tools that simplify scheduling, notes, and admin work.

Balanced schedules and higher earnings

Set your own schedule and earn competitively with W-2 benefits that go well beyond your sessions.

Why we hire W-2 employees, not 1099 contractors

Get comprehensive support and benefits, so you can focus on what you do best—and let us take care of the rest.

Our W-2 employee

1099 Contractor

Tax simplicity

Have taxes automatically withheld and payments filed on your behalf.

Have taxes automatically withheld and payments filed on your behalf.

Paid sick time

Accrue paid sick leave up to 80 hours per year.

Accrue paid sick leave up to 80 hours per year.

Malpractice insurance covered

Enjoy peace of mind with malpractice insurance coverage.

Enjoy peace of mind with malpractice insurance coverage.

Retirement plans

Employer-sponsored 401k retirement benefit plan.

Employer-sponsored 401k retirement benefit plan.

Merit-based increases

Opportunities for merit increases that recognize and reward your contributions.

Opportunities for merit increases that recognize and reward your contributions.

Pay beyond your client session

Hourly pay includes payment for admin time, no-shows, and late cancellations (within 48 hours)

Hourly pay includes payment for admin time, no-shows, and late cancellations (within 48 hours)

Meet our clinicians

In the 20+ years I’ve worked in mental health, I can confidently say that I’ve maintained the most balance and truly thrive with the support nurtured at Two Chairs. The client load and hours has helped me to work at a sustainable pace.

Lydia Eng, LMFT

Scheduling, case management, billing, advertising. Those have all been major burdens at other places that I've worked. And at Two Chairs, I have so much support here that the burden's been lifted almost entirely.

Simon-Peter Brown, LPC, LMHC

Having been perfectly matched constantly is a jackpot. It’s amazing how often our clinical support team gets it right, which makes both clients and clinicians feel good going into therapy.

Cosette Ghanem, LMHC, LPCC, ATR

What makes our care model unique and so effective is our client matching. Because of that, I get set up with clients who are a really good fit for what makes me unique, both my style and the way that I do therapy.

Briana Bankston, LMHC

Two Chairs genuinely cares about their employees and the clients they serve. Leads are very transparent and are happy to accommodate my needs given that I still work full time in another role.

Tyler Moran, LMFT - Part-Time Therapist

Since coming to Two Chairs, it’s been amazing how much my financial situation has improved with the predictability of income, a regular paycheck, PTO. It’s been a long time since I had it.

Laura Doughty, LPC, LMHC

At Two Chairs, we focus on the therapeutic alliance which teaches trust, boundaries, healing, and objectivity. It aligns the therapist and client to work together — holding each other accountable and celebrating progress, while also normalizing setbacks.

Hadir Radwan, LMFT

As someone who knows firsthand how isolating and heavy this work can feel, I’m passionate about promoting a strong sense of connection, collaboration, and consultation among clinicians! I really enjoy getting to know the people I work with — not just as therapists, but as whole humans.

Erika Flores, PsyD, LMFT

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Our benefits

We want all of our employees to lead balanced, enriching lives. This means providing benefits and financial resources for people to be healthy at work and in life.

Full Time

Investment & Growth

401(k) retirement savings options

Commuter benefits

Financial wellbeing & discount programs

Free Psych Hub membership

License renewal reimbursement

Full malpractice insurance coverage

Time & Space

16 days of paid time off per year, with an additional day for every year of service

Paid holidays, one floating holiday for use at your own discretion, and a winter office closure from Christmas to New Year’s Day

Paid parental leave for both birthing and non-birthing parents

Home & Office

Flexible remote work model

One-time $200 remote work stipend

Access to work from one of our clinics as a clinician or our San Francisco HQ if an HQ employee

Health & Wellness

Comprehensive medical, dental, and vision insurance

$500 annual subsidized company contribution to your healthcare FSA or HSA

$1000 annual stipend for wellness, professional development, and remote work expenses

Part Time

Investment & Growth

401(k) retirement savings options

Full malpractice insurance coverage

Health & Wellness

Accrue up to 80 hours of paid sick leave per year

Up to $300 annual stipend for wellness and professional development

Work From Home

Fully remote scheduling* available from Monday to Friday between 7 am-9 pm

*A state board clearance may be required in some states, which we support in obtaining on your behalf.

Clinical Community & Support

Access 1:1 paid consultation support from management

Elective Wellness Activities sponsored by Two Chairs

Help us make mental health care accessible for everyone

See open roles

HQ careers at Two Chairs

Our HQ teams are empowered to imagine, build, and scale great ideas. Through research and testing, they’ve built products like our Care Navigation platform which provide in-network guidance to clients and our Clinician Dashboard to support clinicians in delivering outcome-based healthcare.

See open roles

Join the growth engine behind Two Chairs

Client Growth

The bridge builders—turning B2B partnerships and provider referrals into pathways for accessing care.

Commercial

The matchmakers—building B2B partnerships and relationships to bring mental health care to more people.

Finance

The wizards of the wallet—balancing budgets, forecasting futures, and making cents of every dollar.

Product & Engineering

The architects of innovation—designing and building tools that make mental health care seamless and accessible.

Marketing

The storytellers in action—sharing our mission with the world, from clients to candidates to partners.

Clinical Operations

The backbone of care—keeping everything from compliance to coordination in tip-top shape, so clinicians can focus on what matters.

People

The heart of our culture—champions of rewards, DEIB, and everything that makes Two Chairs a great place to work.

Clinical Care

The guardians of quality—leading the charge in care excellence, research, and innovation to elevate the client experience.

Meet our team

Two Chairs is deeply committed to DEIB. While there’s still work to do, teams across the company—from clinical to product to care coordination—are dedicated to embedding DEIB into our culture and framework to bring our mission to life.

Aubrey Harrison, Director of DEIB & Internal Communications

I appreciate how our product, engineering, and design teams collaborate with a low-ego approach. When we need clinical validation, we have strong support from Two Chairs, especially our Clinical Innovation team, which ensures our work is grounded in expertise.

Jennifer Chalet, Senior Product Designer

Working at Two Chairs offers the perfect blend of autonomy, creativity, and cross-functional collaboration. The opportunity to bring creative campaigns to life—while making a meaningful impact in the mental health space—makes this role both fulfilling and dynamic.

Bryanna Davis, Senior Integrated Marketing Program Manager

At Two Chairs, I see a direct through-line from my work to the real impact we’re making. The stakes are higher when you're dealing with the needs of real humans. But that’s what makes the work truly valuable.

Jasmine Nettiksimmons, Principal Data Scientist

of

HQ candidate journey

Here’s an example of the candidate process, but this may vary based on role and market.

01

Application

Our Talent Acquisition team will review your application and follow up with next steps.

02

Recruiter Interview

Recruiter conversation about your background, interests, and any questions you have.

03

Hiring Manager Interview

Interview with your potential manager—a great opportunity to share your achievements and key learnings!

04

Project & Presentation

Some roles include a take-home project and presentation for you to showcase your skills.

05

Additional Interviews

We focus on finding not just culture fit—but culture-growers who embody our values and bring positive change.

06

References

Your recruiter and hiring manager will work with you to collect references.

07

Offer

If everything aligns, we’ll extend a verbal offer followed by a formal written offer.

Our benefits

We want all of our employees to lead balanced, enriching lives. This means providing benefits and financial resources for people to be healthy at work and in life.

Full-Time

Investment & Growth

401(k) retirement savings options

Commuter benefits

Financial wellbeing & discount programs

Time & Space

16 days of paid time off per year, with an additional year for every year of service

Paid holidays, one floating holiday for use at your own discretion, and a winter office closure from Christmas to New Year’s Day

Paid parental leave for both birthing and non-birthing parents

Home & Office

Flexible remote work model

One-time $200 remote work stipend

Access to work from one of our clinics as a clinician or our San Francisco HQ if an HQ employee

Health & Wellness

Comprehensive medical, dental, and vision insurance

$500 annual subsidized company contribution to your healthcare FSA or HSA

$1000 annual stipend for wellness, professional development, and remote work expenses

Help us make mental health care

accessible for everyone

See open roles

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Operations Analytics Manager at Twochairs — Remote