Operador(a) de Vendas Remotas

Accountabilities:

• • Actively contact and manage customers within an assigned portfolio through telephone and digital channels.
  • Prospect new business opportunities and identify potential customers.
  • Present and sell products, launches, product mixes, promotional campaigns, and relevant commercial offers.
  • Conduct consultative sales conversations to understand customer needs and recommend appropriate solutions.
  • Negotiate sales, follow up on opportunities, and ensure successful customer conversion and activation.
  • Build and maintain strong, long-term relationships with customers through responsive and professional service.
  • Record customer interactions, sales activities, and relevant information accurately in corporate systems and CRM tools.
  • Monitor post-sale activities and provide appropriate follow-up to support customer satisfaction and retention.
  • Contribute to sales targets, business growth, and a consistently high-quality customer experience.

  Requirements:

  • High school diploma required; higher education is considered an advantage.
  • Previous experience in telesales, remote sales, customer service, consultative selling, or a similar commercial role.
  • Strong verbal communication, negotiation, persuasion, and relationship-building skills.
  • Confidence and professionalism when selling and providing customer support by phone, WhatsApp, and other digital channels.
  • Basic knowledge of Microsoft Office and familiarity with CRM systems.
  • Strong organization, discipline, follow-through, and results orientation.
  • Customer-centric mindset with the ability to understand needs and recommend suitable solutions.
  • Commercial motivation and genuine interest in building long-term customer relationships.
  • Previous experience in the pharmaceutical distribution, dermocosmetics, hygiene, beauty, or consumer goods sectors is a plus.
  • Experience serving pharmacies, drugstores, or distributors is considered an advantage.
  • Candidates with disabilities (PcD) are encouraged to apply; the opportunity supports an inclusive and diverse workplace.

  Benefits:

  • CLT employment contract.
  • Fully remote work.
  • Opportunity to develop sales, customer relationship, and consultative selling skills.
  • Direct interaction with customers across phone and digital channels.
  • Opportunity to contribute directly to sales growth and customer retention.
  • Work within a commercial environment focused on customer experience and business development.
  • Inclusive opportunity welcoming professionals from diverse backgrounds.