Nuclear Services Administrative Supervisor

About the role

The Nuclear Services Administrative Supervisor is responsible for leading the day-to-day administrative operations that support TNC Services' field operations and leadership team. This role oversees critical back-office functions including payroll administration, timekeeping, billing support, employee onboarding coordination, records management, reporting, and administrative processes that enable the successful execution of outage and field service operations.

Working closely with Services Leadership, Operations, Human Resources, Finance, and field personnel, the Nuclear Services Administrative Supervisor ensures administrative processes are efficient, accurate, and compliant while providing exceptional support to employees and customers. This position also supervises a small administrative team, driving operational consistency, process improvement, and high-quality internal service.

Responsibilities

Administrative Operations

• Oversee the day-to-day administrative functions supporting TNC Services operations.
• Develop, implement, and continuously improve administrative processes and workflows to enhance operational efficiency.
• Ensure administrative records, documentation, and files are accurate, organized, and maintained in accordance with company policies.
• Serve as the primary administrative resource for the Services Leadership Team.

Payroll, Billing & Workforce Administration

• Manage the end-to-end payroll time collection process to ensure employees are paid accurately and on time.
• Oversee billing administration, including pay rates, bill rates, and customer billing support.
• Coordinate with General Managers, field leadership, and Finance to ensure timely submission and approval of employee timesheets.
• Identify, investigate, and resolve payroll, billing, and timekeeping discrepancies.
• Maintain accurate workforce records and administrative documentation supporting outage and field service personnel.

Employee Support & HR Coordination

• Coordinate employee onboarding activities in partnership with Human Resources.
• Maintain employee records and ensure required employment documentation is complete and current.
• Support compliance with company policies, health and safety requirements, and administrative procedures.
• Assist with employee communications and administrative support throughout the employee lifecycle.
• Coordinate administrative activities supporting a large seasonal and outage workforce.

Systems & Process Management

• Serve as the primary administrator for the Infiniti platform, including onboarding, user support, and system maintenance.