New Business Development Specialist
About the role
Accountabilities
Conduct outbound calls to independent mechanical repair shops across the United States.
Communicate the value and benefits of upcoming live events and webinars to prospective customers.
Identify and qualify prospects based on their business needs, decision-making authority, and ability to invest in relevant programs.
Secure attendance commitments from qualified shop owners and decision-makers.
Identify prospective customers and accurately document sales prospecting activity in CRM and other tracking systems.
Handle questions and objections confidently, professionally, and persuasively.
Maintain accurate and up-to-date prospect and activity records in CRM systems.
Track relevant KPIs and consistently work toward assigned business development and attendance goals.
Collaborate with marketing and national coaching teams to align outreach, messaging, and business objectives.
Follow up with no-shows and interested prospects after events to support continued engagement and outreach efforts.
At least 1 year of experience in the automotive industry.
Strong phone communication skills with a persuasive, confident, and engaging communication style.
Ability to quickly understand customer needs and clearly communicate relevant value propositions.
Self-motivated, goal-oriented approach with the ability to work independently in a remote environment.
Strong organization and follow-through skills, particularly when managing multiple prospects and follow-up activities.
Comfortable using CRM systems, remote communication platforms, and KPI tracking tools.
Ability to handle objections professionally and maintain productive conversations with prospective customers.
Strong interpersonal and relationship-building skills.
Ability to collaborate effectively with marketing, coaching, and other cross-functional teams.
A results-focused mindset and willingness to consistently engage in outbound prospecting activities.
Remote work opportunity within the United States.
Hourly compensation range of $7.25–$30.50, depending on location, job-related knowledge, skills, and experience.
Potential supplemental compensation through commissions or bonus incentives, depending on the role.
Paid time off and holiday pay.
Health and wellness benefits.
Access to an earned-wage program allowing eligible employees to access up to 50% of earned wages before payday.
Full-time employment with opportunities to contribute to business growth in the automotive aftermarket.
Requirements
Benefits