Network Engineer II

To complement our rapid growth, we are sourcing a Network Engineer II to operate in a 24/7 Software-as-a-Service (SaaS) environment, taking ownership of complex LAN infrastructure initiatives and driving operational excellence across Cisco Nexus, Palo Alto, and F5 platforms. You will lead projects, own end-to-end troubleshooting, drive automation strategy, and provide technical leadership during incidents — while mentoring junior engineers and representing the network domain to senior stakeholders.

Troubleshooting & Incident Response

• Own end-to-end troubleshooting of complex LAN connectivity, firewall policy, and load balancer issues, and drive resolution with customers and internal teams.
• Conduct in-depth analysis of network incidents, identify root causes, and implement preventive measures to reduce repeat occurrences.
• Lead and coordinate responses to network and security incidents, ensuring timely resolution and minimizing potential impacts.
• Participate in on-call rotation following the Sun Model schedule; provide technical leadership during outages and lead post-incident root cause analysis and corrective action planning.
• Lead the review, analysis, and execution of network change requests within the data-center fabric domain, ensuring adherence to change management and risk-mitigation standards.

Projects & Architecture

• Lead and drive LAN infrastructure projects involving Cisco Nexus switching, Palo Alto firewalls, F5 load balancers, and NDFC fabric management.
• Partner with cross-functional stakeholders to design and deliver next-generation data-center fabric architectures, leveraging VXLAN, Cisco Nexus Dashboard, Kubernetes networking (Calico), and AI/ML-enabled networking.
• Manage and operate data-center fabric services across hybrid and multi-cloud environments — on-premises Cisco Nexus infrastructure, GCP, and AWS.
• Perform traffic engineering and capacity planning to guide long-term infrastructure investments.
• Develop and maintain technical roadmaps, architecture standards, and configuration policies for LAN, firewall, and load balancer environments.
• Manage and maintain existing network infrastructure (Nexus, Palo Alto, F5), ensuring reliability, performance, and equipment lifecycle planning.

Monitoring & Observability

• Develop and report operational and performance metrics using observability platforms including Prometheus, Grafana, and SolarWinds.
• Define, measure, and report site reliability using SLI/SLO.
• Maintain operational focus on the data-center fabric while coordinating cross-team efforts with network security and load balancing functions to ensure end-to-end service reliability.
• Analyze historical network incidents to identify systemic issues and inform preventive engineering.

Automation

• Drive automation strategy and execution using Ansible, Terraform, Python, and CI/CD pipelines for provisioning, configuration, and monitoring.
• Implement automated remediation to prevent recurrence of known issues.
• Demonstrate and scale a culture of automa