National Account Sales Manager

Position Summary

The National Account Sales Manager (NASM) is responsible for driving revenue growth, expanding existing client relationships, and supporting the long-term success of JAN-PRO Systems International and its Regional Franchise Developers. This role serves as a strategic business partner to national account clients, identifying growth opportunities, delivering value-driven solutions, and ensuring a best-in-class customer experience.

The NASM manages a portfolio of national accounts while collaborating closely with sales, operations, implementation, marketing, and franchise partners to achieve revenue objectives, increase customer retention, and expand service penetration across client organizations.

Key Responsibilities

Account Growth & Revenue Development

• Develop and execute strategic account plans to achieve revenue, retention, and expansion goals.
• Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services.
• Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations.
• Lead sales presentations, business reviews, and executive-level discussions with key decision-makers.
• Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts.
• Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance.

Negotiation & Contract Management

• Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships.
• Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements.
• Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team.

Client Relationship Management

• Develop and maintain strong relationships with key stakeholders at national account clients.
• Serve as the primary point of contact for escalated issues and strategic initiatives.
• Conduct regular business reviews to assess client satisfaction, identify growth opportunities, and align on strategic priorities.