MSL Support and Clinician Engagement (West)
About the role
Summary
The MSL Support & Clinician Engagement role is designed to expand the effectiveness and reach of the Medical Science Liaison (MSL) team. This role provides frontline clinical workflow and medical affairs support to external clinicians while supporting intake and triage of clinical inquiries and routing complex or high‑value scientific engagements to Medical Science Liaisons (MSLs).
This position plays a critical role in proactive follow‑up on early test orders, management and triage of inbound medical inquiries, and coordination of connections between clinicians and aligned MSLs. By absorbing routine and repeatable work, this role enables MSLs to operate at the top of their scope and remain focused on high impact scientific exchange, strategy, and thought leadership.
Job Responsibilities
Clinician Support & Onboarding
- Serves as a point of contact for clinicians, providing frontline support and workflow assistance.