Mortgage Forward Deployed Engineer

What you'll do:

• Act as a technical expert and trusted advisor during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination.
• Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems.
• Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms.
• Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast.
• Troubleshoot gnarly technical issues in live environments and get things back on track.
• Partner with the Account Management and Product teams to deliver value, and influence the roadmap.
• Travel occasionally (~30–50%) to customer sites and industry events

Who we're looking for: (Skill Sets and Qualifications)

• 3+ years of experience in software engineering, solutions engineering, or technical consulting.
• 3+ years of a background in mortgage, or lending workflows.
• Strong understanding and experience with Encompass
• Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations.
• Excellent communication and presentation skills, with experience engaging senior mortgage executives.
• Backend: Python; APIs; Encompass Developer Connect; SQL.
• Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic.