Monitoring Platform Engineer (Senior)

Accountabilities:

• • Configure, deploy, tune, maintain, and sustain enterprise monitoring solutions within secured environments.
  • Develop and maintain dashboards, alerts, automation, and event-management workflows using technologies such as Splunk SOAR and Ansible.
  • Support integration testing, technical validation, and production rollout activities for monitoring capabilities.
  • Collaborate with engineering, operations, and other cross-functional teams to translate monitoring requirements into scalable technical solutions.
  • Troubleshoot monitoring platforms, alerting mechanisms, and telemetry pipelines to identify and resolve issues efficiently.
  • Proactively address platform performance and reliability challenges to help minimize downtime and maintain system availability.
  • Develop and maintain technical documentation, including configurations, standard operating procedures, troubleshooting guidance, and lessons learned.
  • Support knowledge transfer and contribute to consistent operational practices across technical teams.
  • Work independently to diagnose complex issues, prioritize activities, and deliver solutions with minimal supervision.
  • Contribute to the continuous improvement of monitoring, observability, automation, and event-management capabilities.

  Requirements:

  • Minimum of 6 years of experience configuring, deploying, supporting, and maintaining enterprise monitoring tools, preferably within secured or highly regulated environments.
  • Bachelor’s degree in a relevant discipline or equivalent professional experience.
  • Strong understanding of enterprise monitoring, alerting, telemetry, and observability concepts.
  • Proven troubleshooting skills across monitoring platforms, alerting systems, and telemetry pipelines.
  • Working knowledge of IT Service Management (ITSM) platforms such as ServiceNow and integration with Configuration Management Databases (CMDBs).
  • Ability to work independently in a secure enterprise environment with limited day-to-day oversight.
  • Strong analytical and problem-solving capabilities, with the ability to diagnose complex technical issues and implement effective solutions.
  • Strong communication and documentation skills, with the ability to explain technical information clearly to both technical and non-technical stakeholders.
  • Experience with Splunk SOAR and/or Ansible for automation and event-management workflows is highly desirable.
  • Ability to collaborate effectively across engineering, operations, and other technical teams while maintaining a strong focus on reliability and service quality.

  Benefits:

  • Competitive compensation package.
  • Flexible work schedules designed to support work-life balance.
  • Training and professional development opportunities.
  • Career growth opportunities within a technology-focused environment.
  • Collaborative workplace that encourages curiosity, innovation, and knowledge sharing.
  • Employee-focused culture supporting health, engagement, and professional fulfillment.
  • Opportunity to contribute to meaningful federal technology initiatives and mission-critical services.
  • Equal opportunity workplace.