Modern Trade Account Specialist

Accountabilities

• • Deliver sales targets across assigned modern trade accounts and geographic territories, taking ownership of commercial performance and growth objectives.
  • Drive category growth and maintain or increase market share across key product categories within organized retail chains.
  • Manage customer service and sales operations to ensure agreed objectives, service levels, and performance targets are consistently achieved.
  • Build and strengthen relationships with customers and key stakeholders, using commercial insights to identify opportunities and influence business decisions.
  • Ensure strong product availability, visibility, merchandising, and shelf execution across assigned stores.
  • Monitor store execution and compliance metrics, identify gaps, and implement actions to improve execution quality and sales performance.
  • Coordinate the effective deployment of point-of-sale materials, promotional campaigns, and in-store activation plans.
  • Use category, customer, and sales data to generate actionable insights and improve commercial and in-store outcomes.
  • Drive speed-to-shelf execution for new product launches, ensuring products are available on time and supported by effective replenishment and repeat-order processes.
  • Ensure consumer and trade promotions are implemented consistently and effectively across assigned accounts.
  • Provide direction, coordination, and support to third-party field teams, ensuring they execute according to agreed standards and contribute to business objectives.
  • Collaborate with internal and external stakeholders to resolve execution challenges and continuously improve account performance.

  Requirements

  • Demonstrated experience in sales, account management, customer development, or a similar commercial role within modern trade, organized retail, FMCG, or related environments.
  • Strong understanding of modern trade and retail operations, including merchandising, promotions, product availability, shelf execution, and account performance.
  • Proven ability to manage customer relationships and influence multiple stakeholders to achieve shared commercial objectives.
  • Strong analytical capabilities, with the ability to interpret sales, category, customer, and execution data and translate insights into practical actions.
  • Commercial acumen and a clear understanding of how customer relationships, market share, availability, visibility, and execution contribute to sustainable growth.
  • Strong execution orientation, with the ability to turn commercial plans and strategies into measurable in-store results.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Ability to work effectively with third-party field teams and coordinate activities across multiple stores, accounts, and territories.
  • Strong organizational and prioritization skills, with the ability to manage multiple commercial initiatives and deadlines simultaneously.
  • A proactive, results-oriented mindset with strong ownership and accountability for business outcomes.
  • Comfortable working in a fast-paced environment where customer needs, market conditions, and commercial priorities can evolve quickly.

  Benefits

  • Full-time opportunity based in Mumbai, India.
  • Remote working arrangement associated with the Mumbai regional office.
  • Opportunity to work across major modern trade accounts and gain broad exposure to organized retail.
  • Strong professional development opportunities within a global, consumer-focused environment.
  • Exposure to commercial strategy, category insights, customer relationship management, and retail execution.
  • Opportunities to collaborate with diverse internal teams, customers, and external field partners.
  • A role with direct visibility into sales performance, market share, and business growth.
  • Learning and career-development opportunities through exposure to large-scale commercial operations.
  • Competitive employee benefits and rewards, subject to local policies and eligibility.