Mockup Design Team Manager

Accountabilities

• • Lead the evolution of the 3D mockup production operation, managing three Design Team Leads and an overall team of thirteen 3D designers.
  • Identify production bottlenecks and implement streamlined workflows, automation, and operational improvements that reduce repetitive manual work.
  • Align design operations with merchant needs by translating customer feedback, e-commerce trends, and usage patterns into high-performing visual assets.
  • Monitor production metrics and visual asset performance to identify opportunities to improve efficiency, quality, conversion, and reduce reprint rates.
  • Evaluate and introduce practical AI tools that enhance designer productivity, simplify workflows, and improve the overall production process.
  • Lead capacity planning and resource allocation, prioritizing high-value initiatives and maximizing the return on visual asset production.
  • Strengthen collaboration between design, product, operations, and other cross-functional teams to create an efficient and responsive visual production pipeline.
  • Coach and mentor Design Team Leads, supporting their development in leadership, operational efficiency, merchant centricity, and team performance.
  • Establish a culture of continuous improvement, accountability, experimentation, and knowledge sharing across the design organization.
  • Use the first year to simplify creative and technical processes, improve production speed, and build a scalable foundation for future growth.

  Requirements

  • Proven experience leading, managing, and developing technical, creative, 3D design, or comparable specialist teams.
  • Experience working in a platform, SaaS, e-commerce, or similarly scalable technology environment.
  • Strong understanding of how creative and technical operations contribute to scaling digital products and customer-facing ecosystems.
  • A demonstrated process-optimization mindset, with experience introducing workflow automation and operational improvements to eliminate repetitive work.
  • Practical curiosity about AI and emerging technologies in design, with the ability to identify tools that can meaningfully improve everyday team productivity.
  • Strong analytical skills and the ability to use operational metrics, capacity data, and performance indicators to make informed scheduling and resource-allocation decisions.
  • Experience managing team capacity and optimizing output per FTE while maintaining quality and delivery standards.
  • Strong people-management and coaching capabilities, with the ability to develop team leads and build high-performing, collaborative teams.
  • Customer- and merchant-centric mindset, with the ability to connect creative production decisions to measurable business outcomes.
  • Strong communication and stakeholder-management skills, with the ability to collaborate effectively across disciplines and organizational levels.
  • Comfortable working in a fast-paced, international environment and adapting processes as business needs evolve.

  Benefits

  • Monthly gross salary of EUR 3,000–3,500, depending on experience, education, and skills.
  • Fully remote working opportunity within Europe.
  • Option to work from a modern office environment in Riga.
  • Flexible working hours, including the ability to start the workday as late as 11 AM.
  • Private health insurance.
  • Two additional paid days off dedicated to mental or physical wellbeing.
  • One additional paid day off for your birthday or another personal celebration.
  • Internal and external learning and professional development opportunities.
  • Access to mentorship programs, internal meetups, and hackathons both online and on-site.
  • Free and healthy lunch when working from the Riga office.
  • Employee discounts for designing and ordering merchandise through the company’s platforms.
  • Team-building activities, events, and social gatherings.
  • Opportunity to work with international and cross-cultural teams on projects supporting global commerce.
  • An environment focused on innovation, collaboration, continuous learning, and meaningful professional growth.