Mid-Market Account Executive

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

We are seeking a dynamic and results-driven Mid-Market Account Executive to join our sales team. The ideal candidate will have a proven track record in sales, with a strong focus on effective deal qualification and management using an established sales methodology. Reporting into our Best-in-Class Sales Leadership team, you’ll be selling Nextiva complete portfolio of CX products that includes our Cloud-based Business Systems, AI, and Contact Center Solutions in an inbound as well as on an outbound basis directly to Mid-Market companies.

Key Responsibilities:

• Prospect and Qualify Leads: Identify and qualify potential mid-market clients through targeted outreach, including cold calling, email campaigns, and networking events. Consistently achieve and exceed quotas for new booking by driving the sales of Nextiva CX solutions to mid-market businesses
• Conduct Needs Analysis: Understand the unique needs and challenges of each prospect to tailor our solutions effectively.
• Build Account Plan: develop plan to penetrate complex mid market accounts.
• Manage Sales Pipeline: Utilize an established sales methodology to manage and track the sales pipeline, ensuring timely follow-ups and accurate forecasting.
• Present and Demonstrate Solutions: Conduct compelling product demonstrations and presentations to showcase the value of our SaaS solutions.
• Negotiate and Close Deals: Skillfully negotiate terms and close deals to achieve or exceed sales targets.
• Collaborate with Internal Teams: Work closely with XDRs, solutions consulting, rev ops, marketing, customer success, and product teams to ensure a seamless customer experience.
• Maintain CRM Records: Keep detailed and accurate records of all sales activities and customer interactions in Salesforce.

Qualifications and Competencies:

• Experience: 5+ years experience in B2B sales in the mid-market segment. Experience selling CX, CCaaS and/or SaaS solutions preferred.
• Sales Methodology: Proficiency in using established sales methodologies (Customer Centric Selling + MEDDPIC) for deal qualification and management.
• Analytical Skills: Strong analytical and problem-solving abilities to understand client needs and propose effective solutions.
• Communicates Effectively