MHI Talent Solutions | Business Systems Manager
About the role
<h1 data-path-to-node="2">Business Systems Manager</h1>
<h3 data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">About the Role</strong></h3>
<p data-path-to-node="4">A leading multi-location distribution and e-commerce company is seeking a highly technical <strong data-path-to-node="4" data-index-in-node="91">Business Systems Manager</strong> to serve as our internal NetSuite Subject Matter Expert and own our enterprise business applications roadmap. In this high-visibility role, you will work directly alongside our Chief Technology Officer and executive leadership team to optimize, scale, and modernize our systems architecture across 8 domestic and international locations.</p>
<p data-path-to-node="5">Your immediate technical focus will be taking ownership of NetSuite API development, custom integrations, and system administration—allowing technical leadership to execute an upcoming Warehouse Management System (WMS) rollout (targeting UAT in late Q3 and go-live in Q4). Post-rollout, you will lead the Q1 NetSuite-to-WMS integration and drive continuous technology modernization across our financial, shipping, and supply chain tools.</p>
<p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">Location:</strong> Onsite in <strong data-path-to-node="6" data-index-in-node="20">Corona, CA</strong> <em data-path-to-node="6" data-index-in-node="31">(Not a remote position)</em></p>
<p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">Reporting To:</strong> Chief Technology Officer (CTO)</p>
<h3 data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0">Key Responsibilities</strong></h3>
<h4 data-path-to-node="10"><strong data-path-to-node="10" data-index-in-node="0">Technical &amp; API Development (Primary Focus)</strong></h4>
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<p data-path-to-node="11,0,0"><strong data-path-to-node="11,0,0" data-index-in-node="0">Custom API Development:</strong> Architect, build, and maintain robust REST/SOAP APIs to integrate NetSuite with key business platforms, including WMS (Made4Net), proprietary internal databases, e-commerce channels, and third-party logistics/shipping engines.</p>
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<p data-path-to-node="11,1,0"><strong data-path-to-node="11,1,0" data-index-in-node="0">SuiteScript Development:</strong> Write, maintain, and optimize custom SuiteScript 2.0/2.1 (RESTlets, Suitelets, User Event, Scheduled, and Workflow Action scripts) and SuiteFlow automation.</p>
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<p data-path-to-node="11,2,0"><strong data-path-to-node="11,2,0" data-index-in-node="0">Integrations Roadmap:</strong> Evaluate, design, and implement upcoming third-party integrations, including new payment processing platforms, accounting tools, and third-party logistics (3PL) solutions.</p>
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<h4 data-path-to-node="12"><strong data-path-to-node="12" data-index-in-node="0">Functional Administration &amp; Executive Advisory</strong></h4>
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<p data-path-to-node="13,0,0"><strong data-path-to-node="13,0,0" data-index-in-node="0">Executive Partnership:</strong> Sit down with executive leadership and department heads to translate complex business needs into elegant technical solutions, advising them on how to fully leverage and optimize NetSuite capabilities.</p>
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<p data-path-to-node="13,1,0"><strong data-path-to-node="13,1,0" data-index-in-node="0">NetSuite Administration:</strong> Manage core system setup, user access, custom roles, permissions, dashboards, complex saved searches, and SuiteAnalytics reporting.</p>
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<p data-path-to-node="13,2,0"><strong data-path-to-node="13,2,0" data-index-in-node="0">Systems Strategy &amp; Process Optimization:</strong> Conduct proper due diligence before development, ensuring business processes are streamlined and scalable rather than quick-fixed.</p>
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<h4 data-path-to-node="14"><strong data-path-to-node="14" data-index-in-node="0">Project Execution &amp; Support</strong></h4>
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<p data-path-to-node="15,0,0"><strong data-path-to-node="15,0,0" data-index-in-node="0">Phased Rollouts:</strong> Assist with multi-location system deployments, starting with an international location footprint and expanding across regional domestic sites.</p>
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<p data-path-to-node="15,1,0"><strong data-path-to-node="15,1,0" data-index-in-node="0">UAT &amp; Release Management:</strong> Lead User Acceptance Testing (UAT), cutover planning, data migration, and sandbox management for major go-lives and NetSuite updates.</p>
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<p data-path-to-node="15,2,0"><strong data-path-to-node="15,2,0" data-index-in-node="0">System Support:</strong> Troubleshoot integration errors, monitor script execution, and optimize overall system performance.</p>
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<h3 data-path-to-node="17"><strong data-path-to-node="17" data-index-in-node="0">Qualifications &amp; Requirements</strong></h3>
<h4 data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0">Required</strong></h4>
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<p data-path-to-node="19,0,0"><strong data-path-to-node="19,0,0" data-index-in-node="0">NetSuite Expertise:</strong> 4+ years of hands-on NetSuite development, integration, and functional administration experience.</p>
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<p data-path-to-node="19,1,0"><strong data-path-to-node="19,1,0" data-index-in-node="0">Advanced Scripting:</strong> Expertise in SuiteScript 2.0/2.1, JavaScript, SuiteFlow, SuiteBuilder, and complex Saved Searches.</p>
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<p data-path-to-node="19,2,0"><strong data-path-to-node="19,2,0" data-index-in-node="0">Integration &amp; API Skills:</strong> Proven track record building and consuming custom REST/SOAP APIs using JSON/XML data formats.</p>
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<p data-path-to-node="19,3,0"><strong data-path-to-node="19,3,0" data-index-in-node="0">Functional Understanding:</strong> Solid understanding of core business operations—specifically Order-to-Cash, Procure-to-Pay, inventory management, and financial reporting.</p>
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<p data-path-to-node="19,4,0"><strong data-path-to-node="19,4,0" data-index-in-node="0">Stakeholder Management:</strong> Exceptional communication skills with the ability to lead solution-based technical discussions with business owners and executive leadership.</p>
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<p data-path-to-node="19,5,0"><strong data-path-to-node="19,5,0" data-index-in-node="0">Onsite Commitment:</strong> Ability to work full-time onsite in Corona, CA.</p>
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<h4 data-path-to-node="20"><strong data-path-to-node="20" data-index-in-node="0">Preferred</strong></h4>
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<p data-path-to-node="21,0,0"><strong data-path-to-node="21,0,0" data-index-in-node="0">NetSuite Certifications:</strong> NetSuite SuiteCloud Developer, Administrator, or Application Developer certifications <em data-path-to-node="21,0,0" data-index-in-node="111">(company sponsorship available for ongoing certifications)</em>.</p>
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<p data-path-to-node="21,1,0"><strong data-path-to-node="21,1,0" data-index-in-node="0">Middleware &amp; Ecosystem Experience:</strong> Experience integrating NetSuite with Made4Net WMS, SmartSuite, or major e-commerce/EDI platforms.</p>
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<p data-path-to-node="21,2,0"><strong data-path-to-node="21,2,0" data-index-in-node="0">Domain Background:</strong> Prior experience in multi-location distribution, manufacturing, or e-commerce environments.</p>
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<h3 data-path-to-node="23"><strong data-path-to-node="23" data-index-in-node="0">What We Offer</strong></h3>
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<p data-path-to-node="24,0,0"><strong data-path-to-node="24,0,0" data-index-in-node="0">Competitive Compensation:</strong> Competitive base salary commensurate with experience.</p>
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<p data-path-to-node="24,1,0"><strong data-path-to-node="24,1,0" data-index-in-node="0">Growth &amp; Professional Development:</strong> Full employer financial support for professional NetSuite certifications and long-term career growth.</p>
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<p data-path-to-node="24,2,0"><strong data-path-to-node="24,2,0" data-index-in-node="0">Comprehensive Benefits Package:</strong> Full health, dental, vision, life insurance, and 401(k) match program with gradual vesting.</p>
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<p data-path-to-node="24,3,0"><strong data-path-to-node="24,3,0" data-index-in-node="0">Paid Time Off:</strong> Comprehensive combined PTO/Holiday/Sick program increasing with tenure.</p>
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