Merchandising Support Coordinator

Accountabilities:

• • Provide day-to-day analytical and operational support to the merchandising and category management team, including processing new items, cost-related support, and promotional setups.
  • Assist category managers and support teams in troubleshooting item issues, identifying root causes, and coordinating appropriate resolutions.
  • Review documentation and ensure new products are accurately established and maintained within internal systems.
  • Maintain store and departmental item categories, including product assortment information, to support accurate merchandising operations.
  • Maintain an understanding of applicable government rules, regulations, and requirements relevant to merchandising activities.
  • Prepare departmental reports and contribute to special projects and other assignments as required.
  • Participate in cross-functional meetings, providing relevant guidance, information, and process expertise.
  • Support knowledge sharing by training new team members on relevant systems, procedures, and processes.

  Requirements:

  • 2+ years of relevant professional experience, preferably in merchandising, retail operations, administration, business support, or a related environment.
  • Associate degree, two-year post-secondary qualification, or equivalent combination of education and relevant experience.
  • Strong proficiency with Microsoft Office applications, particularly Word and Excel, with the ability to work confidently with business data and documentation.
  • Strong verbal communication skills and the ability to collaborate effectively with colleagues and cross-functional stakeholders.
  • Excellent organizational and prioritization skills, with the ability to manage multiple requests according to business needs.
  • Demonstrated troubleshooting and problem-solving abilities, with a practical approach to identifying issues and determining appropriate solutions.
  • Positive, professional, and adaptable mindset, with the ability to respond effectively to changing priorities and business requirements.
  • Strong teamwork and leadership capabilities, including the confidence to share knowledge and support the development of new team members.

  Benefits:

  • Remote work opportunity for employees based in Alberta, with a preference for candidates in Calgary.
  • RRSP plan to support long-term financial planning.
  • Paid holidays and paid time off.
  • Medical, dental, and life insurance coverage options.
  • Monthly bonus or incentive potential.
  • Tuition reimbursement to support ongoing professional development.
  • Structured training designed to help employees build confidence and succeed in their roles.
  • Opportunities for career progression supported by a strong promote-from-within culture.
  • Exposure to cross-functional projects and opportunities to expand systems, merchandising, and business knowledge.