Mentor | Performance Coach

A successful Brivity VA Mentor will:

• Partner with our Success and Training teams to guarantee VA success with their client during their first 90 days
• Reduce the overall number of VAs in their care being released due to VA performance, VA training, and Poor Customer Management
• Reduce the overall number of VAs in their care resigning from BVA
• Increase the number of VA referrals to our recruiting team
• Increase client satisfaction with their VA
• Increase VA satisfaction at BVA and improve overall well-being
• Become a standard for BVA culture and ethics

The right applicant:

• A tenured VA who has proven to support the same client for more than 12 months
• No past disciplinary actions with clients and has not been flagged for any performance related issues
• Must provide a positive letter of recommendation/endorsement from current client
• Must provide a positive letter of recommendation/endorsement from CSC or CSM
• Must provide a positive letter of recommendation/endorsement from 2 Brivity VA peers
• Must Meet minimum time doctor productivity % in current role over the last quarter
• Loves Brivity and Brivity VA, loves their job, and wants to be our greatest advocate
• A good person / does the right thing no matter what / has integrity in life and work
• Has attention to detail
• History of effectively managing and coaching your client(s)
• Enthusiastic about helping and developing others
• Consistently demonstrates HEALTH at BrivityVA (Hard Work - Extraordinary Results - Accountable - Leaders - Teamwork - Humble)

Time Commitment

On your own time: 4 hours a week outside of your working hours for existing client(s)

Weekly Pay

$35 a week extra

Incentives with Team's Success / KPI:

• $10 extra paid out after the Mentee successfully completes the first 30 days with their client with no performance issues / escalations / callouts
• $20 extra paid out after the Mentee successfully completes the first 60 days with their client with no performance issues / escalations / callouts
• $30 additional pay out after the Mentee successfully completes 90 days with their client with no performance issues / escalations / callouts