Medical Services Manager
About the role
About Blackbird Health
Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we’re growing into new markets in 2026.
At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact.
Join us and help change mental health care for children for the better!
Position Summary
As a Blackbird Medical Services Residency Manager, you will provide clinical and operational leadership for our PMHNP Residency Program while also delivering excellent clinical care to your own caseload of patients. This is a practicing clinical leadership role. You will oversee day-to-day clinical residency operations clinic locations, directly supervise and precept psychiatric nurse practitioner residents to ensure quality standards are met, and lead staff development through targeted training, seminars, and ongoing clinical education.
In this role, you will guide residents in building high-quality caseloads, achieving productivity milestones, and mastering evidence-based practices. You will facilitate resident tracking, work with leadership on evolving the residency curriculum, and co-manage academic relationships—including student clinical rotations—in conjunction with the Medical Services Directors.
What makes you, you
- Mission-Driven: You are passionate about transforming youth behavioral health and dedicated to mentoring the next generation of psychiatric providers in delivering high-quality, compassionate care.
- Educator & Mentor: You excel at translating complex clinical concepts into actionable training, providing structured feedback, and cultivating a supportive learning culture that prioritizes clinical excellence.
- Clinically Excellent: You have extensive experience providing direct psychiatric evaluation and medication management to children and/or adolescents and strive for the highest evidence-based clinical standards.
- Relationship-Focused: You excel at building meaningful connections with residents, patients, families, and academic partners, fostering an environment of psychological safety that supports professional growth.
- Developmentally & Neurodiverse-Informed: You are highly skilled in child and adolescent psychiatry across developmental stages and neurodiverse populations, and can effectively teach these tailored approaches to residents.
- Collaborative Team Player: You thrive in integrated settings and love working alongside other healthcare disciplines (Therapists, OT, SLP) to model and teach comprehensive, whole-child care.
- Growth-Oriented: You actively seek and implement educational best practices, staying eager to evolve both your own clinical skills and the residency program footprint.
- Culturally Competent: You communicate with absolute clarity and transparency, modeling strong cultural awareness for residents in all clinical and leadership interactions.
- Analytical Problem-Solver: You use data to track resident progress, monitor programmatic outcomes, and bring resourcefulness to both clinical care and residency operations.
- Flexib