Medical Records Coordinator (Temporary) (Future Opportunities)

What you'll do:

• Uploading records requests and patient authorization forms including processing medical record requests and provider letters
• Building relationships with providers, patients, and internal teams (Care Navigation, Provider Success, etc.) for the purposes of medical records management
• Assist members with Mental Health Leaves & Accommodations (MHLA) requests, liaising with provider and third parties as needed
• Provide weekly metrics on new, in progress, and completed medical records requests
• Daily duties include responding to emails, supporting inbound and outbound phone calls, and assisting with administrative tasks related to records processing