Media Researcher, German speaking - Fixed term

Job Description

The Customer Service/Media Researcher maintains and ensures accuracy in the Cision database through diligent research. They prioritize data quality, compliance, and support for PR clients and journalists, and work within the core Media Management Team, maintaining the accuracy and detail of Cision’s global media database through productive research. Effective collaboration is essential for updating the database and swiftly addressing client inquiries.

What You'll Do

• Researches and verifies journalist data, as well as updates the database accordingly in line with Data Protection using productive research & data entry.
• Supports Journalists with information pertaining to their profiles and entries on Cision database.
• Support clients with information pertaining to journalist data, in accordance with our agreed service levels.
• Contact journalists and outlets where necessary, by phone and email, to confirm details and ensure accurate record keeping.