Marketing Operations Specialist- Puerto Rico
About the role
A Quick Note Before You Apply
We’re looking for someone who enjoys building systems, solving operational challenges, and making marketing run more efficiently behind the scenes. If you love automation, troubleshooting, and finding better ways to connect people, data, and processes, we’d love to meet you.
About RR Digital
At RR Digital, we’re redefining legal marketing through data, technology, and innovation. We partner with leading law firms to generate high-quality leads through performance marketing, SEO, paid media, and proprietary technology.
We’re a fast-growing, remote-first team that values curiosity, ownership, and continuous improvement. If you enjoy solving complex problems, building scalable systems, and making a measurable impact, you’ll fit right in.
About the Role
We’re looking for a Marketing Operations Specialist to help power the systems behind our marketing organization.
In this role, you’ll work across multiple departments to build automations, improve workflows, troubleshoot technical issues, and ensure our marketing data is accurate from click to conversion. You’ll play a key role in connecting our marketing platforms, reporting tools, and internal systems so our teams can work more efficiently and make better decisions.
This is a hands-on role for someone who enjoys wearing multiple hats, learning new technologies, and taking ownership with minimal direction.
What You’ll Do
- Build, maintain, and optimize marketing automations using platforms such as Zapier, Make, and other integration tools.
- Build scalable systems, processes, and documentation to improve operational efficiency.
- Manage and maintain marketing systems to ensure leads flow accurately across platforms and are properly attributed.
- Configure and troubleshoot marketing technology, including Google Tag Manager, Google Analytics, advertising platforms, APIs, and related systems.
- Support conversion tracking across Google Ads, Meta Ads, and other digital marketing channels.
- Build and maintain spreadsheets and reporting workflows to support accurate marketing data and operational reporting.
- Analyze marketing and operational data to identify trends, validate information, and support data-driven decision making.
- Troubleshoot scripts, integrations, and system issues to ensure marketing operations run smoothly.
- Manage internal platforms by adding users, clients, permissions, and system resources as needed.
- Partner with SEO, Operations, and Marketing teams to identify workflow gaps and implement process improvements.
- Provide reporting and actionable insights to leadership to support business decisions.
- Research, recommend, and implement new tools and technologies that improve marketing operations.